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April 9th, 2025 23:15

Download the audio definition

Guys please I want your help 

I downloaded Windows 11, the latest version, on my laptop, Dell Inspiron 15 3520.

But unfortunately the sound does not work. Although the sound icon is visible at the bottom of the taskbar . Although I updated the Windows version . By entering the settings and updating Windows 

But when I go to device definitions . I find only the basic definition. 

But I'm sure the definition is not complete 

I searched the internet and did not find the definition 

Please, anyone. puts me a link so i can download the full audio definition

Please don't put a link to the page. Put a link to download the audio. So as not to get tired of searching. Because I'm really tired looking. Unfortunately, every page enters you on another page. Please 

Please. Please 

......

 

 

 

 

please Please 

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24 Posts

April 11th, 2025 06:16

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24 Posts

April 10th, 2025 08:03

According the dell drivers page there are two audio codec for your device cirrus logic and Realtek. To know which codec your device is using you need to enter bios mode and look Cirrus or Realtek although providing the direct driver link for you laptop of both Realtek and cirrus.

Caution

Both drivers won’t work so find the Audio codec your motherboard supports. 

Dell Inspiron 3520 G9 driver page 

https://www.dell.com/support/product-details/en-us/product/inspiron-15-3520-laptop/drivers

here you could find the driver for your device entering the service code might give appropriate drivers but it doesn’t work most of time for audio. After installing give a restart. Hope it fixes the issue. 

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April 10th, 2025 19:56

I apologize if I was late in replying to you. I will go to the BIOS settings. I will let you know what's out there.

Although I wish you would put a picture of the Bios. So I know where the sound is But it doesn't matter 

Although I was hoping that you would put two links to the first definition Realtek and another link to the Cirrus 

But not a problem I will check the bios . And I get back to you 

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19 Posts

April 10th, 2025 20:06

I've gone to the BIOS board. And actually . I found that the definition of sound, 

Cirrus CS8409

Please send me the download link. So that I can download it to the device please 

Please don't send me the device page. Because I'm really tired looking at the page. 

Please. Send me the audio identification link so that I do not get tired in downloading the definition to the device 

Please 

 

.............

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19 Posts

April 10th, 2025 21:06

See I searched for the definition. And I found it on the site . See screenshot. and the link

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=j4j92

And believe me I downloaded it on the device. And also it didn't work 

I don't know what's going on there.

Although the laptop is new 

...

 

.

 

.....

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24 Posts

April 11th, 2025 06:09

It looks like you've downloaded the wrong audio driver. Here's the direct link for the correct one for your lapmargin: 0;">

Cirrus Logic High Definition Audio Driver | Driver Details | Dell US

Many laptops using the Cirrus CS8409 audio codec seem to be affected by the same issue. My laptop is an Inspiron 3501 with Cirrus, and reinstalling the official drivers alone didn’t solve the problem.

Since your computer is new, I recommend:

  • Downloading Dell SupportAssist

  • Making sure your warranty is active

  • Chatting with Dell support to let them know about the issue

They might be able to provide a fix or escalate it further.

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24 Posts

April 11th, 2025 06:12

Here is the same I am facing restarting works for me and then again it vanishes. 

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April 11th, 2025 20:59

Bless you. I know you're trying to help me. And I appreciate you very much

Anyway . I have omitted the first definition. And I'm going to try the definition you sent me.

I will get back to you. To let you know the result 
 

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19 Posts

April 12th, 2025 21:34

@Fadidell​ 

I really thank you from my heart. Believe me 5 stars are few in you. The sound card has been defined. Thanks. 

I thank Dell's staff for giving everyone the opportunity to help us.

Really a forum I trust. Confident in his employees. Confident in members.

Thank you. And thanks to them from the bottom of my heart 

Greetings 

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April 13th, 2025 16:09

@Jimmy909

You're most welcome! I'm really glad to hear that everything is working now and the sound card is defined properly. Your kind words truly mean a lot thank you for the heartfelt message.

If you ever need help again, don’t hesitate to reach out.

Best regards and take care!

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