Freezing problem

Question

Hello

I have dell inspiron 15 3000 series laptop since 4 years, but from 1 or 2 month I'm facing freezing problem. If i connected my pc to wifi after 4 or 5 minutes pc totally freezing and a red cross appears on wifi. It make me very frustrating. I have tried various ways through Internet but its not working. Plz help me

Dell-SreejithR · Accepted Answer

Thank you for your message.

Open device manager – expand network adapter – right click on the wireless driver & click on uninstall (do not check the box that says deleted driver) & restart the computer. This will refresh the driver.

Right click on the time on your desktop screen – click on task manager- click on startup tab & disable all options including the anti-virus & restart the computer.

Have you tried connecting to a different network to check if the issue persists?

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

What is a Dell Service Tag and how do I locate it?

Haider3 · Answer

I did as your comment, but after 3 or 4 minutes it is freezing again.

Haider3 · Answer

I did as your comment but after 3 or 4 minutes it is freezing again.

Dell-SreejithR · Answer

Please share the service tag along with the registered name & email address on a private message. I will be glad to assist you further.

Haider3 · Answer

Thank you for support  I'm  unable to find private message option. Could you send me a message, i will reply you.

antiderivative · Answer

Hello  I have the exact same problem in my Dell inspiron 15 3565 , Do you know the solution to this problem as it is really annoying

Inspiron

Freezing problem

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