UNSOLVED
Make sure the system recognizes the AC adapter (F2 at powerup to check).
If it does not, there's an issue with the DC jack, plug or charge circuit.
However, this system is on the order of five years old, and if the battery is original to the system likely has deteriorated due to age and use and in need of replacement.
@ejn63 I did a check on the bios and it shows that my system does recognizes my AC adaptor (180W). Might be battery problem now, I also did check battery report through cmd prompt and just found out that my laptop was at 27,713 mWh
DESIGN CAPACITY 54,891 mWh FULL CHARGE CAPACITY 27,713 mWh (edited)
I did a check on the bios and it shows that my system does recognizes my AC adaptor (180W). Might be battery problem now, I also did check battery report through cmd prompt and just found out that my laptop was at 27,713 mWh
DESIGN CAPACITY 54,891 mWh FULL CHARGE CAPACITY 27,713 mWh (edited)
GauravSyst
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Posted October 9th, 2026 06:04
Well I will suggest you check you laptop battery health and the best solution to battery issue is replace the old battery with the new one.
anne_droid
6 Operator
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Posted October 3rd, 2026 08:02
Hi
Dunno.
F12 Diagnostic check?
Kind Regards
anne_droid