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September 28th, 2023 15:27

G15 5515 Brightness Controls Still Not Working

The brightness controls on the Dell G15 5511 are unresponsive until a computer restart.

Community-approved solutions involve either downgrading video drivers or disabling Optimus, which can result in increased energy consumption.

Is there a planned update to address this issue?

Thank you!



16.6K Posts

29-09-2023 07:23 AM


To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  
Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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