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March 10th, 2023 19:00

G15 5520 RAM upgrade compatibility

Hi All,

 I am wondering if there is a BIOS setting I need to change or so to upgrade the RAM? I have tried both 2x16GB Corsair and 2x16GB Crucial which is listed as compatible for my laptop but it will not post. It works fine again when I put the old RAM in.

I have the same kit as in this thread i think https://www.dell.com/community/Inspiron/RAM-memory-compatibility-for-G15-5520/m-p/8339837#M157842

 

I have tried these 2 kits:

Corsair Vengeance SODIMM 32GB (2x16GB) DDR5 48000MHz Memory - Black - CMSX32GX5M2A4800C40 | Mwave

Crucial 32GB (2x 16GB) DDR5 4800MHZ SODIMM Laptop Memory - CT2K16G48C40S5 | Mwave

 

Thanks

1 Message

April 17th, 2023 13:00

I am having the same issue with the upgrade on Inspiron 14 -upgrading from 1 4GB to two 16GB Ram and they are not detected.  Swapped it back with 4GB and worked fine.   I called Dell Support for compatibility and was confirmed to work on my laptop.  I can't seem to get feedback as to why the upgrade does not work.

CORSAIR - VENGEANCE Performance 16GB (1PK 16GB) 3200MHz DDR4 C22 SODIMM Laptop Memory

June 16th, 2023 19:00

So how did anyone fix this issue as I have had the same thing happen here.

 

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June 16th, 2023 23:00

I got mine working in the end, I had to really follow the instructions exactly including disconnecting the battery which I didn't want to do for fear of damaging the ribbon cable. Once I did all that it took a little while for the first boot but I've had it with 32gb for a few months now without any issues. I'm running the crucial kit I linked in the OP.

1 Message

June 22nd, 2023 09:00

I am having the same issue, can you please explain the steps you followed or where to find them?

 

Thanks! 

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June 23rd, 2023 01:00

RAM memory compatibility for G15 5520 - Dell Community

It's the instructions from Ernani in this thread. I followed it exactly, the first boot was slow but it's worked fine since.

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