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June 20th, 2024 16:25

G15 5525, battery not seen when power cable disconnected

Dell G15 5525

Dell G15 5525

Hello, I had a problem with the battery, namely, the laptop does not see it, I mean, it is there in the device manager, but it turns off when the cable is disconnected. The laptop was bought on September 27 2023 in Poland. I opened the back cover on the battery, it looked normal, Please help me with this problem (if I'm writing through Google Translate)

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June 20th, 2024 16:26

Since the system should still be under warranty, contact either Dell or your place of purchase to have the battery replaced.

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June 28th, 2024 10:28

where can i find dell orginal battery not china ? 

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