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September 27th, 2023 12:52

G16 7630, WD19 dock power issue

I recently connected my Dell G16 16” Gaming (7630) to its original 330 Watt AC Adapter and also plugged in the Dell WD19 180W Docking Station (with 130W Power Delivery) into its Thunderbolt 4 port. However, I receive an error at startup stating, "You have connected a power adapter to a port that doesn't support power." Is this configuration incompatible? If so, which docking station is suitable for the Thunderbolt 4 port of the Dell G16 16” Gaming (7630)?

This post was created from this comment on different post

10 Elder


21.6K Posts

September 27th, 2023 15:12

The system will power/charge only from the original AC adapter -- it won't charge or power from any Thunderbolt input.

The docking station should work for input (mouse, keyboard) or video output -- but not for supplying power.

No docking station can supply the power required by this system.

1 Rookie


2.3K Posts

September 27th, 2023 20:19

Go to BIOS and Disable the adapter warning to disable this error message 

No dock is suitable, Dell doesn't make any Docks for gaming notebooks. 

Both G Series and Alienware come with 200+w power adapters which a Dock can not supply. However apart from charging rest of the features of WD19 should work

The cherry on top is that most of the Gaming Models Dell sells don't use NVIDIA for thunderbolt connected monitors. 


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