Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

2 Posts

102

April 18th, 2025 20:50

Inspiron 15 3530, 5GHz band keeps forgetting the WiFi

Inspiron 15 3530

Inspiron 15 3530

My home WiFi has two separate networks 2.4 GHz and 5 GHz. Every time I want to connect to the 5 GHz after a minute it disconnects. When attempting to reconnect to it, It says that something information has changed.

3 Apprentice

 • 

297 Posts

April 18th, 2025 22:59

Hi

Sometimes there is a "security" addition that randomises your MAC address, and this can cause problems.  Some devices fare better then others.

So maybe check that out...

https://www.elevenforum.com/t/turn-on-or-off-random-hardware-addresses-for-wi-fi-networks-in-windows-11.4535/

https://umatechnology.org/how-to-disable-random-mac-address-in-windows-11/

If in doubt please ask.

(edited)

1 Rookie

 • 

2 Posts

April 19th, 2025 04:05

@anne_droid​ I turned the setting on and it worked. thx

3 Apprentice

 • 

297 Posts

April 19th, 2025 10:05

@That1planet​ 

Prego.

Happy to help.

View All

No Events found!

Top