Inspiron 5584 USB blue screen error

Question

Hi - I’ve finally was able to create a USB recovery disk that got past the black screen dell logo loop (for my 12 mos old 5584)

I had tried Microsoft, Rufus, but AOMEI finally worked for the USB recovery disk...or at least go me past the dell logo black screen loop.

I’ve been on the phone for a few hours with dell tech support and they finally refunded my $90 and told me that can’t do anything and I should go to geeksquad and do a system rebuild.

Here’s my blue screen error message. “Crypto, internal, library error. It just loops and goes back to the same screen.

Anyone have Other suggestions before I give in and be build from scratch? ( no I don’t have a recent backup which is why I want to try and restore)

thanks!

nyc10036 · Answer

If there are files you need from that hard drive, I would remove the hard drive, and slave it to a working PC using a SATA-to-USB adapter.

Then, I would use a bootable Windows 10 USB flash drive, boot into it, and use it to see if it is possible to repair your Windows 10.

Jamesd911 · Answer

Hi - My SSD is PCIE so I had to order a PCIE/SSD enclosure and I’ll try getting the files off the drive.

I have been getting a different error now with my recovery USB.

”0xc000000 winload.efi file not found or has errors.

when I press each, f8, f10 it just comes back to the same screen. Any idea had to get past this screen to the repair options?

Inspiron

Inspiron 5584 USB blue screen error

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