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80
December 11th, 2025 00:45
no wifi or bluetooth option
my old dell inspiron 7391 2n1 laptop doesnt have a wifi or bluetooth option i have tried countless things i just dont know what to do its windows 11, please help me.
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LSUFAN51
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December 11th, 2025 02:02
I'd suggest downloading / installing the Wi-Fi and Bluetooth drivers from your Dell Product Support page.
Support for Inspiron 7391 2-in-1 | Drivers & Downloads | Dell US
user_9cb2a4
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December 11th, 2025 06:27
It sounds really frustrating, but don’t worry — this usually comes down to a driver issue or the wireless card not being detected properly.
A few things you can try:
Check Device Manager
Go to Device Manager → Network adapters.
If you don’t see Intel Wireless / Wi-Fi / Bluetooth listed, look under Unknown devices or Other devices.
If it’s missing completely, the system might not be detecting the wireless card.
Reinstall Wi-Fi + Bluetooth Drivers
Download the official drivers for the Inspiron 7391 2-in-1 from Dell’s support site (enter your service tag).
Install:
Intel Wireless driver
Intel Bluetooth driver
Chipset driver (important)
Check in BIOS
Restart → press F2 → look for Wireless settings.
Make sure Wi-Fi/Wireless is Enabled.
Confirm the Wireless Card Is Not Loose
If the laptop was opened or serviced recently, the internal Wi-Fi card (M.2 module) may be loose or disconnected.
Windows Update
Sometimes Windows 11 removes or replaces drivers incorrectly.
Run Settings → Windows Update → Check for updates after installing Dell drivers.
If none of this brings back Wi-Fi or Bluetooth, there’s a chance the internal wireless card has failed — it does happen. In that case, a cheap USB Wi-Fi + Bluetooth dongle can at least get you connected until the card is replaced.
GauravSyst
2 Intern
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279 Posts
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December 11th, 2025 08:10
Well I will suggest to update the windows to it latest version or reinstall the windows and try to reinstall the WiFi and Bluetooth driver in your laptop.
LSUFAN51
4 Operator
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December 11th, 2025 17:43
Lots of good information here on this thread, hopefully M3txnt can give us an update on wi-fi/ Bluetooth soon. Like to know the fix.
(edited)
M3txnt
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December 14th, 2025 01:07
@user_9cb2a4 there was no wifi card i fixed it i removed a wifi card from my old hp laptop and installed it on the inspiron
LSUFAN51
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December 14th, 2025 17:30
@M3txnt
I would have never guess no wi-fi card in your computer. Anyway, glad to know your computer is up and running now. Thanks for the update.