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94
February 8th, 2025 17:17
Poor build quality-insipron
Hinges broke and screen outer lining came off just over an year...is there something I can do? Return or refund?
1 Rookie
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1 Message
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94
February 8th, 2025 17:17
Hinges broke and screen outer lining came off just over an year...is there something I can do? Return or refund?
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ejn63
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27K Posts
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February 8th, 2025 17:40
You won't get a refund or return on any year-old system. It's either pay for the repair or pay for a warranty reinstatement/extension. If you want the latter, call Dell for a price.
jerome E
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February 9th, 2025 18:17
I purchased a laptop Inspiron 16 5640 in November in December reported issue to tech support sent in still under warranty they stated motherboard is bad warranty not coved,
my question is this is your product it failed, and to repair it will cost me seems like extortion to repair a part under warranty.