September 22nd, 2020 15:00
When I start my laptop, screen goes black after dell logo. F2 and F12 nothing key works only screen black
15 people also have this problem
I have this problem too (15)
September 27th, 2020 09:00
Finally I solved my solution
I tried to downgrade bios version and finally got success.
Now, access Bios and Boot Menu and reinstall windows again
August 15th, 2023 13:30
I had the same problem and i followed this video and then on the boot i pressed f12 it showed me option to press f5 to run diagnostics when i pressed it the pc rebooted and got back to working normally.
August 4th, 2023 22:00
September 23rd, 2020 04:00
This seems to be an issue with the Windows OS. Has there been any recent software changes made like installing a new game, application or Windows updates?
Restart the computer & tap F2 to get into BIOS & set BIOS to defaults.
If the system still does not boot, try a system reset. When you see the Dell logo power off the computer using the power button. Turn it back on & power off again using the power button when you see the Dell logo. Try this for 3-4 times &the system enter the advanced repair options where you can reset the system back to factory settings.
Please note- There are chances that you may lose all data.
September 24th, 2020 04:00
No response still system shows black after dell logo, even recover bios but no response
September 24th, 2020 05:00
Welcome to the Dell Community @Handsome Devil
Try holding down the " D " key and power-on.
Does it cycle through the Display Test???
To better assist you, the members would need the exact model number of your laptop/desktop???
Identify your Dell:
PLEASE DO NOT POST ANY SERVICE TAGS!!!
September 24th, 2020 22:00
its working perfectly but i am facing only black screen issue after dell logo and F2 Bios and F12 Boot Menu function not work still black screen.
September 25th, 2020 04:00
Display test working perfectly but i am facing only black screen issue after dell logo and F2 Bios and F12 Boot Menu function not work still black screen.
December 16th, 2020 11:00
Hi dear ,
good evening @Handsome @U2CAMEB4ME @AdrianG001 ,
can you please write me in details how you solved the issue, I’m facing same problem , even (cntrl +alt+ delete) isn’t responding!
I mean can you write me the steps of how to downgrade bios and how to enter boot menu please sir 🥺
January 4th, 2021 08:00
Steps to down grading BIOS with a black screen... yes please!
September 1st, 2021 20:00
I actually have the same problem but it’s a bit different. My desktop was fine when I had to left to get groceries, but I found out my brother had tampered with it when I got home. My dell computer is a bit old, however the computer is stuck on a black screen when i turn it on. The dell loading screen appears, but after it loads it is stuck on a black screen, with a white underscore flickering as though I should be able to type something, but when I try to click a key, it makes a beeping sound.
September 16th, 2021 20:00
How to downgrade bios through black screen?
November 15th, 2021 15:00
i'm actually unable to reach BIOS as well, as I turn my computer on, it gives me the dell logo, and when I try to boot into BIOS by either F2 or F12 keys, it shows me the 'loading BIOS' and the bar on the screen and turns off
March 3rd, 2022 07:00
How can I downgrade bios version
March 11th, 2022 11:00
Depending on the system model, this article (How to Recover the BIOS on a Dell Computer or Tablet) might help.
Dell Support Resources