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May 31st, 2024 10:17

Some keys on keyboard are not working.

Some keys on keyboard like Left Arrow, Down Arrow and Right arrow along with N, B are not working 

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24K Posts

May 31st, 2024 10:54

Attach a USB keyboard.  If it works correctly, check the condition of the battery (if it's starting to swell, it can interfere with the keyboard).

If the battery checks out OK but the keyboard problem persists, replace the internal keyboard (or keyboard-palmrest on most newer systems).

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