WK118 stopped working

Below is the step-by-step guide to resolve Dell wireless keyboard not working issues. You can troubleshoot a Dell wireless keyboard with the steps mentioned below.

1. Check the power source

This is the foremost thing that you have to do while using any device. You have to make sure the power source of that device is correctly connected to it or not. Here the power source of the Dell wireless keyboard is its batteries. So, follow the below-mentioned steps to make sure everything is fine with the power source.

• Check if the batteries are connected or not.
• If the batteries are well connected, and still the wireless keyboard is not working, then it may be possible that the batteries are discharged. So, replace them with new and fully charged batteries.
• After replacing the batteries, turn on the power and check if the problem still prevails. If yes, then follow further steps.

2. Switch the USB Receiver of Dell Wireless Keyboard to Another Port

Once you have ensured that there are no power issues with the keyboard, you have to make sure that the USB receiver is working well. You can do it by removing the USB receiver from the existing port and then plugging it to some other USB port of your computer. You have to for a couple of minutes after removing and plugging the USB receiver again. If the Dell wireless keyboard problems still exist, then follow further instructions of this guide.

3. Ensuring the Wireless Signal

It is another usual step that you should follow while resolving the Dell wireless keyboard not working problem. You have to make sure that there is no interruption in the wireless signals of your keyboard and system. Some devices that emit wireless signals, including Bluetooth , speakers, etc. can interrupt the wireless connection of your keyboard and PC. Hence, it is advisable to remove such devices from their place if they are near your PC or keyboard. You can directly turn them off as well.

4. Check whether the problem lies with the keyboard or your system.

After ensuring the signal, if the problem still persists, then you have to check whether the problem lies with the keyboard or your computer. Hence, you have to try your wireless keyboard with some other computer. If it still doesn’t work, then the problem lies within the keyboard and we would recommend you to seek help from Dell support. However, if the keyboard is working with the other computer, then you have some issues with your keyboard driver. Maybe, your keyboard drivers are outdated, broken, or corrupted. We advise you to update them by following the next step.

5. Update Keyboard Drivers

Now the last thing you need to do for resolving the Dell wireless keyboard not working problem is to update your keyboard drivers . As we told in our previous write-up that you can update your keyboard drivers manually as well as automatically also. However, if you do not have appropriate keyboard drivers installed on your computer, you can download them from the official website of the manufacturers. First of all, let’s discuss the steps to download appropriate keyboard drivers, then we’ll move on with the steps to update them.

Good Morning Sir, 

I lost the Dell Bluetooth Reciver please solve my problem 

I lost the Dell Bluetooth Reciver please solve my problem 

@AdrianG001​ Keyboard driver not available on dell website

some of keys not working.............plz help

SAME ICANT USE THE KEYBOARD MOUSE IS WORKING

@NSRAHM​ SAME BRO HELP US PLZZ

SAME ISSUE I HAVE

HERE IS SOME KEYS ARE NOT WORKING

@AdrianG001​ HOW TO DOWNLOAD DRIVERS