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January 13th, 2015 22:00
Laptop shuts down automatically after watching sometime
Hi, I own a Dell studio 1555. When I first encountered the auto shut down problem, I ran the diagnostics and found my HDD is crashed. So I replaced with a new 1TB WD. My RAM is of 3GB. After couple of days, this problem started again. Majorly, I see this problem when I am trying to use internet in some browser.
One of the service center person told that it could be a CPU fan problem. He replaced it, but still the problem persists. Warranty period is expired for my laptop.
Request you to suggest me with some solutions.
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DELL-Ravi Ch
7 Technologist
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7.1K Posts
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January 14th, 2015 00:00
Hi _maveriCk_dell,
I would suggest you to run a thorough test on the hard drive & memory on the system. You can download MyDell from the link below and run the PC CHECKUP to check for issues
http://dell.to/1hAPOXr
Please let me know the findings.