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PROBLEM W/ WEBCAM CENTRAL 2 INSPIRION 1545 WIN 7
I have been having issues with my webcam central app. 1st it wouldn't allow me to record and save a video in the application but would work with skype and other msg programs. So I uninstalled it, and tried to reinstall from my download page but it wouldn't let me.. i called tech support, but they wanted $$$ to help me (computer 2 years old). this is the only issue i have. so I tried to download the app from another computer and then installed it on my laptop, but now it won't open at all, it DO work with skype, but i get an error that says "appcrash" in the detail. I don't know what else to do, I can't afford to pay tech support to help, i did a registry clean, scan, disk defrag etc. to help clean up pc. PLEASE HELP!!!! WILL THE WEBCAM CENTRAL 2.0 WORK ON 1545? I have 1.4*** ???
J
J_Atlanta
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December 28th, 2011 18:00
Thanks!
I had 2 more downloads available for that version actually, however, i tried to uninstall the recently downloaded version, and i am unable to uninstall it as well, it gives me an error
webcamdell2.exe has stopped working
it gives me that for trying to open web cam or uninstall it....
I did go to my account and tried 're adding' my laptop, however now it's 'examining' my computer...i'm still waiting..... i guess im skrewd
J
PudgyOne
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December 28th, 2011 18:00
J,
Using Internet explorer, go to My Dell Downloads :: Login use the same email address and password you used here, click on add system. Dell Webcam Central shouls be there to download.
Rick
PudgyOne
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December 28th, 2011 18:00
J,
See if this helps.
Locate the execute file (WebcamDell2.exe) buried in...
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central
Right clicked on it, then left click properties, then clicked on the compatibility tab, then changed compatibility from windows XP to Windows Vista SP 2 (the latest one they had).
Rick
J_Atlanta
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December 28th, 2011 19:00
I really appreciate you taking time to assist me, I think that this is not going to get resolved without me taking the laptop into someone and having them uninstall this corrupted app and then reinstalling a newer version or something...is there another app that will work with the intergrated cam besides this one???
PudgyOne
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December 28th, 2011 19:00
J,
Did you try installing THESE DRIVERS in the Vista Compatibility mode ?
Rick
J_Atlanta
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December 28th, 2011 19:00
i tried changing the capatibility mode, the link to those drivers don't work, sent me to another site......i really want to be able to remove this program but it won't come off....it's worst than when I set out to 'fix' it
PudgyOne
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December 28th, 2011 20:00
j,
Try Test Webcam and see if your webcam works. If it works, then Really Dell Webcam Central is not needed. If it does not work, can you open Dell Webcam Central?
Is you computer under warranty?
Rick