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1324
March 23rd, 2021 23:00
Computer randomly getting black screen with a small white box
Hi everyone,
My computer randomly getting this error often which Dell already replaced the motherboard and Screen but still not be fixed. Which I have no idea how to call this error.
Does anyone have this experienced ?
Laptop info.
Dell7490
Fresh Windows 10 latest version installed from Microsoft
All drivers are up to date
No Events found!
DELL-Cares
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27.5K Posts
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March 24th, 2021 00:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.