This post is more than 5 years old
4 Posts
0
2240
November 10th, 2018 04:00
E6230 crash after Win 7 installation
I wanted to reinstall Win 7 (my E6230 had Ubuntu for a moment), the official image (Win 7 64bit Professional) obtained via Dell OS Recovery Tool did not have USB 3.0 drivers. Laptop only has USB 3 ports and no optical drive, so I could not finish the installation.
To overcome that problem I have added Intel USB 3.0 drivers (downloaded from Dell site after providing the computer's Service Tag) to USB images via DISM (http://codeabitwiser.com/2014/03/how-to-install-windows-7-with-only-usb-3-0-ports/).
Installation has completed, however after reboot computer crashed with bluescreen - image attached.
I would be grateful for any suggestions how to proceed :)
0 events found
No Events found!
jmuet
4 Posts
0
November 10th, 2018 09:00
Unfortunately Dell OS Recovery allows me only to download Win 7 :(
JOcean
11 Legend
•
12.6K Posts
•
69.5K Points
0
November 10th, 2018 04:00
The picture cannot be viewed yet as a moderator has to approve it. But as an alternative, have you considered Windows 10 where USB 3.0 drivers are not a problem? And the E6230 support page has a full compliment of Windows 10 drivers and applications.
Mary G
6 Operator
•
20.1K Posts
0
November 10th, 2018 12:00
Your model has both usb 2 and 3 ports-- from the specs:
VGA
LAN
USB 2.0/eSATA
HDMI
Headphone/microphone combo jack
2 x USB 3.0
Dock
Check your manual for location of usb 2--
https://www.dell.com/support/home/us/en/04/product-support/product/latitude-e6230/manuals
jmuet
4 Posts
0
November 10th, 2018 14:00
Ooh, SATA / USB 2. Feeling so silly now :P
Will let you know if I succeeded with the install.
jmuet
4 Posts
0
November 11th, 2018 06:00
Installation succeeded. However, trying to install USB 3.0 driver afterwards resulted in the same crash that I experienced during installation in my original attempt. Will try to test different versions of drivers...
Also - machine requires downloading of 100+ security updates - it seems that Dell does not update system images after Microsoft releases new patches?
nyc10036
6 Operator
•
5.6K Posts
0
November 11th, 2018 14:00
I have E6230 with Windows 7 Pro 64-bit.
It was a straightforward installation.
Then installation of drivers from Dell.com
No crashes and no error in Device Manager.
.