Unsolved
1 Rookie
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3 Posts
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2 Points
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117
June 3rd, 2026 07:55
Latitude 5330 Touch not Working
I just got a used 5330, installed Win 11 Pro, installed Dell Support Assist and installed all Dell drivers.
In Device manager, the HID Compliant Touch Screen shows up.
However, in Windows, touch doesn't work.
I checked the BIOS, and found that it says touch is always available in the BIOS (screens), but it doesn't work there either.
Any ideas?
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ejn63
12 Elder
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31.3K Posts
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154.5K Points
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June 3rd, 2026 10:41
Contact your seller for repair or replacement of the screen or system under whatever warranty the system has.
DELL-MacarthurD
2 Intern
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5 Posts
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17 Points
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June 3rd, 2026 13:18
Contact Dell GHN (Get Help Now) chat technical support Monday through Friday. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them so that they can verify the ownership and warranty status. This will also generate a unique Technical Support case for your unique Service Tag. If already out of warranty, click here for the Dell out of warranty offerings.