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7 Posts

3834

January 4th, 2017 02:00

Virtualbox not working on XPS-13 9360

After installing Virtualbox on a fresh XPS-13 9360 I get this error message:

Trying to fix this with:

sudo dpkg-reconfigure virtualbox-dkms

gives me this error:

------------------------------

Deleting module version: 5.0.24
completely from the DKMS tree.
------------------------------
Done.
Loading new virtualbox-5.0.24 DKMS files...
Building only for 4.9.0-999-generic
Building initial module for 4.9.0-999-generic
ERROR (dkms apport): kernel package linux-headers-4.9.0-999-generic is not supported
Error! Bad return status for module build on kernel: 4.9.0-999-generic (x86_64)
Consult /var/lib/dkms/virtualbox/5.0.24/build/make.log for more information.
Job for virtualbox.service failed because the control process exited with error code. See "systemctl status virtualbox.service" and "journalctl -xe" for details.
invoke-rc.d: initscript virtualbox, action "restart" failed.










Any ideas how this can be resolved?

7 Posts

January 4th, 2017 03:00

Installing the PPA from https://www.ubuntuupdates.org/ppa/virtualbox.org_contrib?dist=xenial 

then doing:

sudo apt unistall virtualbox

sudo apt install virtualbox-5.1

and after that installing the VirtualBox 5.1.12 Oracle VM VirtualBox Extension Pack (download and double click)

download.virtualbox.org/.../Oracle_VM_VirtualBox_Extension_Pack-5.1.12-112440.vbox-extpack

seem to have fixed it.

My Windows guest is borked but it started to load fine, no virtualbox error messages anymore.

I will try to install a new guest later and report back.

14 Posts

January 4th, 2017 04:00

Did your 9360 come with kernel 4.9? Anyway, running VirtualBox with this kernel requires at least VB version 5.1.0. So if upgraded your kernel manually you have to do the same for VB.

7 Posts

January 4th, 2017 05:00

Thank you, yes that was the kernel it came with.

I have already answered to my own thread about the solution with installing 5.1 but got a message, that it has to be approved by an admin before it is visible, maybe because I added urls to the PPA.

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