To give a little extra information: the motherboard had been replaced (didn't fix the problem), the CPU and graphics cards were tested and are working correctly. It's seems as though the graphics card is not getting enough power (a graphics card that requires less power worked). Any ideas would be greatly appreciated.
It's the original video card and adapter purchased from Alienware. I can get the the specifics if needed. The adapter was tested and working correctly. Could there be a bad connection internally? The motherboard and CPU were already replaced.
AGreer10
4 Posts
0
October 30th, 2017 15:00
To give a little extra information: the motherboard had been replaced (didn't fix the problem), the CPU and graphics cards were tested and are working correctly. It's seems as though the graphics card is not getting enough power (a graphics card that requires less power worked). Any ideas would be greatly appreciated.
Eimy_B
6 Operator
•
4.4K Posts
0
October 30th, 2017 16:00
Hi ,
What's video card you have and also what's the AC Adapter wattage?
AGreer10
4 Posts
0
October 30th, 2017 16:00
It's the original video card and adapter purchased from Alienware. I can get the the specifics if needed. The adapter was tested and working correctly. Could there be a bad connection internally? The motherboard and CPU were already replaced.
Eimy_B
6 Operator
•
4.4K Posts
0
November 1st, 2017 14:00
Yes, please give me the specifics.
AGreer10
4 Posts
0
November 4th, 2017 15:00
Thank you and here is all of the info:
Video Card: