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8661

November 8th, 2012 18:00

Whats missing?

I got my replacement m17X R4 last night and have this is the device manager? It shows a driver did not load on boot up?8156.unknown device.jpg

7 Technologist

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7.1K Posts

November 9th, 2012 07:00

Hi jd636,

I would like to know the ‘Hardware ID’ of the unknown device so that I could suggest the driver for it. Please follow the steps mentioned below to find the ‘Hardware ID’ in device manager.

  1. Open Device manager.
  2. Right click on the ‘Unknown device’ and select ‘Properties’.
  3. Click on ‘Details’ tab.
  4. Under ‘Property’ there should be drop down.
  5. Please select ‘Hardware IDs’ from the drop down.
  6. Please give us the details you find under values.

November 9th, 2012 12:00

You are missing the freefallsensor. You can get it here.

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