This post is more than 5 years old
4 Posts
0
32484
November 27th, 2012 23:00
X51 Stopped Working
Hello, I have a X51. It was working fine last night, but this morning I pressed the power button, it suddenly rejected a music CD from its Blu-ray drive then kept making sound of the mortar still trying to reject something inside of the drive. So I pressed the power button for several seconds to turn off the computer. Tried to boot again, it gave me a tiny beep sound, nothing on monitor, no mortar sound (except of fans). Could anyone give me any idea what's wrong with it? :S
NataliaatAW
2 Intern
•
835 Posts
1
November 29th, 2012 11:00
Hi,
Check out this article:
Alienware X51 - No Video when using Onboard HDMI port
DELL-Manshu S
4 Operator
•
2.2K Posts
0
November 28th, 2012 02:00
Hi,
I would suggest you to unplug the power cable and hold the power button for 20 seconds to discharge “Static Flea Power”. Plug in the power cable and turn on your computer.
Please keep a note of the following things:
1. Beep Codes
2. Power button LED status
In case the computer turns on, please perform the steps below to initiate the diagnostics:
1. Restart the computer and tap the F12 key to access One Time Boot Menu
2. Highlight Diagnostic and hit Enter
3. Diagnostics would get initiated
Please make a note of the error code, if you get any.
Thanks & Regards
Manshu S
#iworkfordell
abcxyzjp
4 Posts
0
November 28th, 2012 06:00
Thank you DELL-Manshu S,
I tried discharging Static Flea Power, several times, but this didn't help it seems.
1. Beep Codes: There is only one very short beep (more like a short "pip" time signal sound).
2. Power button LED status: The button's LED is bright white.
The monitor works fine with another computer. I have used some other electric outlets, didn't help.
Regards,
mav711
245 Posts
0
November 28th, 2012 14:00
are you connected via HDMI or via DVI??
Which graphics card do you have?
GT640
GT545
GTX555
GTX660
abcxyzjp
4 Posts
0
November 28th, 2012 23:00
Thank you mav711,
It is connected via HDMI and the graphics card is GTX555.
abcxyzjp
4 Posts
0
November 30th, 2012 03:00
Thank you very very much Natalia J,
This time I connected the computer via DVI, and I saw no problem but "sytem recovery yes/no" screen. :P
Thank you again to all of you. :)
NataliaatAW
2 Intern
•
835 Posts
0
November 30th, 2012 08:00
You are welcome :) always happy to help.