2 Intern

 • 

4K Posts

March 3rd, 2008 13:00

Post the STOP error code from the Blue Screens.

 

That will help a lot in our assisting you

4 Posts

March 3rd, 2008 20:00

Hi

 

As requested here are the codes

 

BCCode : 1000008e     BCP1 : C0000005     BCP2 : 8054A10D     BCP3 : A9DB26AC

BCP4 : 00000000     OSVer : 5_1_2600     SP : 2_0     Product : 768_1    

 

Thanks


DB

 

 

4 Posts

March 3rd, 2008 21:00

Hi

 

here is some more info on pc configuration as well

 

D05502 DIMENSION 5000
DIMENSION 5000 P4 PROCESSOR 540 WITH HT
MEMORY DUAL-CHANNEL 1024MB (2X512) 400MH
160GB SATA (7200RPM) HARD DRIVE
48 X CDRW/DVD COMBO
FP/MG - UK/IRISH - 17IN (E173FP TCO99) V
UK MODEM INTERNAL V.92 PCI (DATA, FAX) W
ENGLISH GENUINE WINDOWS XP HOME SP2
Integrated graphics card

microsoft optical wireless mouse and multimedia keyboard.

 

2 Intern

 • 

4K Posts

March 4th, 2008 21:00

Booting into the safe mode is the 1st thing I'd try

4 Posts

March 5th, 2008 06:00

Hi

 

Thanks for your suggestion....why safe mode?

 

This is intermittant problem....does not happen every time, so I will start pc...blue screen and then start again and its fine.

 

Thanks

 

DB

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