Problems with Dell Dimension 8200

TEXT,

I just had the fan on my 8200 replaced for the second time. This time I can not even hear it running and it is on the desk top about a foot from me. Call Tech Support and tell them your case fan is making an awful noise. Actually I never called I did it all through email. Here;

http://support.dell.com/us/en/emaildell/

Their first responce may be an automated email, just reply and tell them you unplug the case fan and the noise stopped and you would like the fan replaced. They made an appointment with a Tech person to call me. The new fan was installed with in a couple of days.

I hope it is only your fan, good luck.

Marvin P

XPS B800r
512MBz Ram
Windows XP (2/1/02)
&
8200 1.8G
512MBz Ram
XP
&
Truck Vanity Plate "Dell4Me" (Maine)

maybe you could open the case and determine what it is. it might be a noisy fan which is not too uncommon and can be replaced by dell.

make sure you have the quite fan I think it's NMB, if not, call tech and they send you one

with a faster computer you need more air flow which in ture a bigger fan so the nosie is a little louder plus does your video have a fan too? This will increase the noise also. I have a 8200 with a video card with a fan and it's about twice as noisy as my old dell xps 333 but than it's 6 times faste. But you should check and make sure the fan isn't hitting anything, to make a louder sound.

Does your system still vibrate with no disks in your DVD drive(or CR-RW drive if you have one)? If so, one of your cooling fans is bad and the CPU fan seems to be the popular culprit. At normal room temperature the fan noise from your system should be barely noticeable. If you only hear the noise/vibration with a disk in your optical drive that's pretty normal. It varies depending on how hard the drive needs to work to find the data.

Your computer, Hi-tech or not should be very quiet. It sounds like the case fan that is making the noise and vibration, If anyone has a Dell 8200 that is loud then it should be replaced! Don't let anyone tell you different. Mine is so quiet I have to check to see if it's on.Yours should be the same. I think Dell is reinstalling these bad fans hoping to find someone deaf or dumb..





































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Message Edited on 03/30/02 06:18AM by TruthJustice

After about two weeks, my new system started making an unusual noise with an associated vibration. Originallly, I thought the source of the noise was the CPU cooling fan especially after reading all the posts on Dell|Talk. I sent an e-mail to Dell and received a very prompt reply with specific instructions on how to properly troubleshoot the source of the noise. I followed the instructions carefully which revealed that the source of the noise was the power supply. Via e-mail, I informed Dell tech support of the results. Within three days a service tech showed up with a new power supply. He had it installed within ten minutes and the computer has been as quiet as a 'church mouse' ever since.

Look into the rear of your case. If you see Datec that is the culprit.



Dell Dimension 8200
512 Rambus Ram
40 Gig HD
1.9 GHz processor
64 mb nvidea G Force Ti 200
Windows XP home edition
Voytera Turtle Beach soundcard
Logitech Optical Mouse & Keyboard
Harman/Kardon 695 speakers
Panda Titanium AntiVirus
Zonealarm Pro
HP Officejet v40 printer

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If you have the instructions in a form you could post them here to trouble shoot noisy systems could you post them here? My disk is OK (after Dell replaced it -with an upgrade, thank you Dell) but the system continues to be noisy. Probably is the fan.

ac130nav, may I have the instructions to troubleshoot the source of the noise? That will help me out alot.
I think I agree with ac130nav. From examing the computer and put my ear close to it. It seem like the source comes from the right side of the computer. I think it is either the power supply or something associate with it, but I'm not sure. When Dell technician came the last time, I told him is it the power supply that is causing the problem? He stated, "From my experience there should not be anything wrong with the power supply." So now I'm in mid-air. I have no clues what to do next.

BTW, Thank You for all the input.

Please help.

ac130nav wrote:
- After about two weeks, my new system started making
- an unusual noise with an associated vibration.
- Originallly, I thought the source of the noise was
- the CPU cooling fan especially after reading all the
- posts on Dell|Talk. I sent an e-mail to Dell and
- received a very prompt reply with specific
- instructions on how to properly troubleshoot the
- source of the noise. I followed the instructions
- carefully which revealed that the source of the
- noise was the power supply. Via e-mail, I informed
- Dell tech support of the results. Within three days
- a service tech showed up with a new power supply.
- He had it installed within ten minutes and the
- computer has been as quiet as a 'church mouse' ever
- since.
-
- *****************************************
- Dell Dimension 8200
- 2.0 GZ Intel Pentium 4 processor
- 512MB PC800 RDRAM
- 80GB Ultra ATA/100 HDD
- 64MB NVIDIA GeForce2 MX w/TV Out
- 56K Conexant PCI Modem
- Dell 1702FP LCD Monitor
- 10/100 PCI Fast Ethernet NIC
- 16X Max Variable DVD-ROM Drive
- 24X/10X/40X CD-RW Drive
- MS Windows XP Home Edition
-
- *****************************************

mkelsey,

You can find the instructions here.

Are you a new computer owner, or simply new to Delltalk? You may find some helpful information on how best to use this forum here. Want to make a hyperlink in your post, want to add a graphic or sound file, need to troubleshoot a non-working Java applet, want to build an attractive signature? These capabilities can be yours if you visit Denny's DellT@lk Tutorials. For help in deciding what can be eliminated from your Startup list, take a look here. Want to get rid of Network Neighborhood, change your Registered Owner name? Check out the little utilities at Delltalk Tweekz. Ready to sign up for Web server space? Want to learn FTP? Visit Web Presence for Beginners. For new users (or veterans who would like to help a new user), a number of basic Windows tasks are illustrated in Denny's Tutorial Viewlets. Note: I do not answer Instant Messages but I do answer email.

Perform these checks, then call Dell or e mail them with specific results, otherwise you will just be chasing your tail.


http://support.dell.com/us/en/kb/document_print.asp?DN=HO1033989

Good Luck

Regards, Tom

Oops looks like someone beat me to it.

Message Edited on 03/31/02 02:20PM by tomintx

Hi, TEXT.


If the computer does not meet your expectations of quality and is not working correctly, then return it to Dell and request a replacement. You have 30 days from the date of the invoice (not when you recieved it) to carry this out. A computer should not have any problems when it is new from the box.


Bev.

The Dell is the best PC I've had. And I've had PCs since my CompuPro in 1982.

I have bought five Dells now. A desktop for my sister, a laptop for my brother-in-law, a desktop for my son for college, one for a niece in college, and one for myself. I'm the only one that had a problem when my hard disk (40GB) went out and Dell replaced it with a new one at my home (60GB) at no charge. I bought the 3 year warrenty.

But I am a perfectionist and like super quiet machines. Usually hate the fans in bathrooms as being way too noisy.

Just looking for ways to get a quieter machines.

TEXT, below is an extract from the e-mail I received from Dell tech support for the purpose of troubleshooting a noise problem:


>The purpose of this document is to illustrate the steps that a Dell
>technician uses to determine the cause of noise issues. Please follow these
>steps before replying to this message or calling us because it will allow
>you to determine the root cause of the noise and assist us in fixing it
>quickly. It will help us if you list the results of each step when
>contacting us.
>
> The first step in troubleshooting fan noise problems is to isolate the
cause of the noise. There are often three fans in a computer, all of which
can be noisy. Hard drive, monitor, and speaker noises are often confused
with fan noise. Sometimes loose components can cause an annoying noise.
>
> It may be necessary to remove and reinstall some parts of your system to
determine what is causing the noise. If you are not familiar with how to do
this the Dell Web site has instructions and illustrations. Go to:
>
> http://www.support.dell.com
>
> * In the Reference Section select User's Guides
> * Select Systems and pick your computer model
> * Go to Removing and Replacing Parts. (You will sometimes have to look in
another section, such as Tech Notes, once you get to the documentation page)
>
> You can check the locations of all the components we will ask you to
remove in this section -- make a note or a printout of power supply and
processor fans and their connectors, fan shroud connectors, hard drive
connectors and bezel.
>
> PLEASE NOTE: Shut down and UNPLUG your computer and then hold the power
button in for two seconds to discharge flea power before removing any parts.
>
> The first thing to try is the front bezel of the system. Turn the system
off and unplug it. Remove the system cover and front panel. Set the system
upright and plug it back in minus the cover and front bezel. Has the noise
abated? It may be that the front bezel was not perfectly aligned. Reseat it
carefully and replace the cover.
>
> If the noise is still there after checking the bezel we need to determine
if one of the fans is making the noise. Open the case again, remove the fan
shroud if there is one, and disconnect the power wire leading from the
processor fan to the motherboard. Plug the system in, power it up and
listen.
>
> NOTE: Once you are done with the test, put the fan shroud back on. If you
do not do this your system can overheat do to insufficient cooling.
>
>
> If the noise is gone, power the system down, unplug it, and replace the
power connector. Try the system again. If the noise stays gone, reseat the
fan shroud. If you isolate the noise to the fan shroud, and you cannot
adjust it to eliminate the noise, see the instructions at the end of this
document to arrange service.
>
> If you isolate the noise to the CPU fan see if holding the fan housing
securely helps. If that solves the problem, so can you, by adjusting the
screws that hold the housing in place. If adjusting the screws does not
eliminate the noise, we will replace the fan.
>
> If it is the power supply fan we will replace the power supply.
>
> If neither of these fans is causing the problem see if your video card has
a fan. If it does try pulling the card to see if the noise goes away. If it
does we will replace the video card.
>
> If the noise appears to be coming from somewhere else try unplugging the
hard drive to eliminate it as the source of the noise; you might have to
remove it from the rack to do this. Insert your Windows boot disk into the
floppy disk drive and turn the system on and it will boot to the floppy
disk. If the noise goes away you should immediately backup your drive and
then contact us for a replacement hard drive.
>
> To have service arranged, please reply to this message and provide the
following information:
>
> Contact Name
> Current Address (Computer Location)
> Daytime Telephone Number
> Service Tag (Verify)
> A Detailed Description of Troubleshooting Performed
>
> If you are arranging out-of-warranty service Dell will contact you with
the total cost of the repair and instructions for remitting payment.
>
> *************************
> --- End Dell Response ---
> *************************

Hope the above info helps you find the source of your noise problem.