This post is more than 5 years old
1 Rookie
•
6 Posts
0
42272
September 20th, 2013 11:00
Touch pad stops working randomly
I have Dell Inspiron SE 7520, have been with me for more than a year now.
My problem is, touch pad of my laptop stops working randomly when running on Dell drivers(Elantech drivers from dell i got), but when i uninstall those drivers and use it with Windows 7 default drivers, touch pad it works without any glitch.
So there is no hardware problem, i tried re-installing drivers but faced the same problem :emotion-7:
The reason i want Dell drivers is that it allows me two finger scrolling, pinch in zoom in and out and many other features like that and i can't do that with Windows 7 default drivers.
Somebody please help.
No Events found!
DELL-Nikhil D1
6 Operator
•
2.6K Posts
0
September 20th, 2013 13:00
Hi dipu12,
To rectify this issue, please follow the below mentioned steps:
1) Click “Start”, type “Device Manager” and press enter.
2) In the “Device Manager” window, double click “Mouse and other pointing devices”.
3) Right click "Dell Touchpad", click "Uninstall", and ensure to check the box “Delete driver software for this device”.
4) Follow the on-screen instructions to complete the uninstallation.
5) Click “Start”, type “Programs and Features” and press enter.
6) In the “Programs and Features” window, right click “Quickset64”, click “Change/Uninstall”.
7) Follow the on-screen instructions to complete the uninstallation.
8) Restart the computer.
9) Use the following link to download the Quickset driver: http://dell.to/17PsFLM
10) Select Download file.
11) Once the download is completed, run the driver file.
12) Follow the on-screen instructions to complete the installation.
13) Restart the computer.
14) Use the following link to download the Dell Touchpad: http://dell.to/18GPUuo
15) Select Download file.
16) Once the download is completed, run the driver file.
17) Follow the on-screen instructions to complete the installation.
18) Restart the computer.
Check the functionality of the touchpad and post the results.
dipu12
1 Rookie
•
6 Posts
0
September 24th, 2013 02:00
Hey, thank you very much :emotion-21:
That solved my problem :)