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47183
August 16th, 2006 22:00
2407WFP brighter on one side than other :(
I noticed that when viewing a particular website the color is darker on the right than it is on the left and I'm sure the color is one throughout. It just seems brighter on the left than it does on the right but when I do a color test and fill the monitor with all black there doesn't seem to be any visible backlight. But if it isn't backlight that's making the left side brighter than the right, what is it?
This only happens on one particular color. All other colors this is not a problem.
Should I try to get it exchanged for another one?
Thanks.
This only happens on one particular color. All other colors this is not a problem.
Should I try to get it exchanged for another one?
Thanks.
Message Edited by jono181 on 08-16-200606:42 PM
Message Edited by jono181 on 08-16-200606:44 PM
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2407
7 Posts
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August 17th, 2006 11:00
I have the A02 revision that has "fixed" the banding problem. Not the uneven backlight, not the heat on top of the monitor, not the banding in other than desktop modes, not the excesive contrast issue, not the contrast setting being disabled when in DVI mode.... All those issues, should be enough for an A03 free replacement!!
Still, if you are not in graphics business, it is nice to play and do general processing work with.
LiK
10 Posts
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August 17th, 2006 15:00
i have a 2007FPW with a similar problem. you probably read my thread about the yellowish color on the left thirds of the screen. it sounds like i have *might* have the same problem as you except it could be either my backlight or anti-glare screen. i got no definitive answer from anyone on the Dell forums or in their knowledge base so i'm lost. i'm still thinking whether i should exchange mine cuz it looks great during gaming, but the problem is noticeable during web browsing and graphics work.
i think if you feel the flaw is distracting, you should exchange it. there's really no need to keep something you're not happy with.
Chad T
13 Posts
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August 17th, 2006 18:00
SR45
2 Intern
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12.1K Posts
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August 17th, 2006 19:00
SR45
2 Intern
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12.1K Posts
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August 18th, 2006 07:00
Sorry 2407, but that is the way it is on my 15 inch, and 17 inch LCD from Dell, and using DVI cable and trying to use the Contrast Settings as Chade T asked. It is blocked out.... He can use the graphic cards control panel to make some changes as other have reported doing when they had the same issue....
<ADMIN NOTE: Broken link has been removed from this post by Dell>
Also states this on the User Guide....
" NOTE: AUTO ADJUST is only available when you are using the analog (VGA) connector ".
---------------------------------------------------------------------------------
Note: When operating in DVI mode, the contrast adjustment is not available. This is stated in the User Guide for the 19 inch LCD
Look for the below heading for this information 2407
Direct-Access Functions
<ADMIN NOTE: Broken link has been removed from this post by Dell>
Message Edited by SR45 on 08-18-200605:42 AM
2407
7 Posts
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August 18th, 2006 07:00
So it is not the way it is on LCD pannels.
And 2407 has too strong backlight, so in dim surrounding light, contrast would be essential, since reducing the only other remaining setting, would result in too many black areas.
dayofpain
2 Posts
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August 18th, 2006 20:00
SR45
2 Intern
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12.1K Posts
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August 18th, 2006 22:00
gpro
2 Intern
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2K Posts
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August 19th, 2006 00:00
Chad T
13 Posts
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August 19th, 2006 20:00
Chad T
13 Posts
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August 19th, 2006 20:00
Cold Snake
2 Posts
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August 24th, 2006 13:00
So it this "normal" or shall try to get a new screen ?
Message Edited by Cold Snake on 08-24-200604:52 PM
Cold Snake
2 Posts
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August 25th, 2006 23:00
dayofpain
2 Posts
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August 26th, 2006 18:00
i can tell u first hand. its not. however it is drastically better. i would say on my first one it was 4 shades of grey lighter on the left side. on this new model i would say its only 1 shade lighter. however this is still unacceptable in my opinion. the problem is now up to dell not us. the community is begging for a Version 3.
will dell respond ?
we shall see.
DELL-Chris M
Community Manager
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56.9K Posts
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232.1K Points
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August 26th, 2006 22:00
My advice is to contact Support and get it exchanged. Since monitors do not have a Service Tag number, you cannot use Email Support or Chat Support. Call in (1-800-624-9896) and provide the Order number.