Dell 2407WFP Ghosting

Question

Hello,

I have get an Dell 2407WFP monitor and it has some problems with ghosting on white and other light backgrounds. Here is a picture: http://i44.tinypic.com/2rrs2rk.jpg. With low backlight the color of the shadow is a light red. By increasing the backlight it changes to a light blue.

The revision of the Monitor is A04. What can I do?

Joe

DELL-Chris M · Answer

Have you replicated the issue on multiple PCs? If yes, your only option is to get it replaced while under warranty.

JoeNeuner · Answer

Yes I have tested 2 pc's. The problem only appears by using dvi. With vga there is no problem.

DELL-Chris M · Answer

Try testing another DVI cable. Is it under warranty?

JoeNeuner · Answer

With another DVI cable there is the same issue. There is no warranty anymore. What causes this problem?

DELL-Chris M · Answer

That is hard to say. See this.

JoeNeuner · Answer

The refresh rate is at 65Hz. The brightness is very low, but when I increase it the shadow only changes it colour from red to blue. The monitor has no contrast option. So is it an electrical defect?I have read that other people have the same issue. So is it an series production errors?

DELL-Chris M · Answer

No, there were 1000s that do not have the issue.

JoeNeuner · Answer

But there are few with this problem.Is this right? Do you have an idea what causes the problem in my case?

DELL-Chris M · Answer

I do not...

JoeNeuner · Answer

Hi, today I get a second 2407Wfp A04. And it also have ghosting problems. But with this the ghosting is green with the lowest backlight level.

DELL-Chris M · Answer

Did I send you this? Another user said, 'I dropped my colors to 90 and do not see the ghosting anymore.'.

Monitors

Dell 2407WFP Ghosting

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