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37664
September 23rd, 2014 14:00
Dell U2414h No DP cable issue
Hellou,
I have bought a Dell U2414H just a couple hours ago. Im so proud and joyfull, i come home, eat dinner and go to my work room to get my new baby connected. I unwrap it and connect it via DP cable and voila.
It says "No DisplayPort Cable".
I updated the drivers, restated and shut down my computer sever times. Im running one VGA old Philips monitor so i can atleast write this post. Ive tried disconnecting the Phillips and launching the Dell as the only one. Nothing, still the same issue.
My gpu is a Sapphire HD 5850.
Help please.
Thank you.
Best regards, Josip
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Froggydude
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September 23rd, 2014 16:00
DELL Chris,
Thank you for your effort, i got it to work, ive run the dells detection system in the windows. Ive powerer up the monitor after the detection was initialized and it immediately turned on the signal. Plz help future proud owners of this incredible machine with a bit of a 3rd party program to get it to detected faster then my did.
I lost a lot of nerves but, for me as a designer, totally worth it.
The picture looks amazing and it just breathtaking.
Thumbs up for the U2414H!
Froggydude
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September 23rd, 2014 15:00
It seems the monitor has been detected by your detection app. Its usb hub does work tho, so i wonder could it be detected via the usb or this is a sign that the dp does work?
Froggydude
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September 23rd, 2014 15:00
A im connectind a DP from the computer to the mDP on the monitor, it says its an DP in slot. Second from the left when you face the rear of the monitor.
I find it strange that my windows shows
So obviously it detects something, but he doesnt have a clue what.
Ive tried identifying the monitor via Dells application, it detectes the Philips but no Dell.
Should i go buy a HDMI to DP cable tomorrow or what?
Im clueless : ( I so wish the monitor was active and running right now.
DELL-Chris M
Community Manager
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September 23rd, 2014 15:00
Looking at the rear/bottom of the U2414H. Which port are you connecting the DP cable?
DELL-Chris M
Community Manager
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September 23rd, 2014 16:00
Very odd fix. For my notes, what is the monitor 20 digit serial number?
Froggydude
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September 24th, 2014 04:00
Sry,
didnt have time to answer faster.
The serial is: CN-09TG46-74261-45R-4AHL
Order is for Croatia
I just hope it will help someone in the near future.