Unsolved
1 Rookie
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3 Posts
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44
December 10th, 2025 16:17
S2725DS, DisplayPort issues
I have had a S2725DS for just over a year running off the DisplayPort.
Last night the DisplayPort stopped working. I restarted my Mac mini and tested on my Mac book but no joy.
I have factory reset the monitor, tried something I found on here about removing cables powering off and holding the power button for 8 seconds.
Today I purchased a new DisplayPort cable and still no joy. HDMI works fine
Anyone got any clues?
DELL-ChrisM2
Community Manager
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703 Posts
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December 10th, 2025 16:34
Check the warranty status HERE by inserting the private Service Tag number.
Is there any other computers there with DP out to test?
Are you saying that the MacBook Pro had DP out port?
(edited)
glennbtn
1 Rookie
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3 Posts
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December 10th, 2025 16:55
The self diagnostics with all the colours and text works fine.
DELL-ChrisM2
Community Manager
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703 Posts
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December 10th, 2025 17:06
@glennbtn
Are there any other computers there with DP out to test?
Are you saying that the MacBook Pro had DP out port?
(edited)
glennbtn
1 Rookie
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3 Posts
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December 10th, 2025 17:09
M4 Mac mini (this is what I use the monitor on) and M1 Mac book air and neither work
DELL-ChrisM2
Community Manager
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703 Posts
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December 10th, 2025 19:41
Since the removal of the power cable and pressing the power button for 8 seconds did not resolve the issue, the S2725DS could be faulty. If still under warranty, click the blue "Get Help Now" on the right to start a private live chat session. Share the private S2725DS Service Tag with them and all of your troubleshooting.