U2724D, new, doesn't wake from sleep, support is completely useless

I bought 3 brand new monitors from Amazon a week ago.  One of them won't wake up from sleep unless I unplug it and plug it back in. The other two are behaving normally.

To troubleshoot =
I have switched displayport cables from monitor to monitor.  The problem follows this monitor. 

I have tried with an HDMI cable.

I have updated drivers

I have updated firmware

I have rebooted the computer.

I have now wasted 2 hours of my valuable time with Amazon and Dell trying to get them to replace this defective monitor and they are now saying they want me to take a video of this defective monitor. <That is standard Dell troubleshooting. DELL-Admin>

Fine.  I'll take the video.  I'll post it to youtube and in a public chat and on here as well.

I have over a dozen of Dell's monitors.  I really want to like this one but support is horrendously bad.  I just don't understand why they would treat their customer so badly after I just spent $1200+ with them.

I'm about to return all three and get a Samsung.  Then I'll be done.