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Go to SolutionU4924DW, DDPM 2.1.0.20, sets monitor volume to 100%
After updating to version 2.1.0.20 of the Dell Display and Peripheral Manager application (DDPM-Setup_2.1.0.20.exe), the volume of the 29" Dell monitor is automatically set to 100% and keeps reverting to 100% whenever adjusted to a lower level. 2.0.3.9 was working fine.
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Posted July 17th, 2025 06:42
@DELL-Chris M This version 2.1.0.24 on my U3423WE seems do be working so far for me, no longer jumping of the Volume to 100%.
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Posted July 17th, 2025 14:07
@Rainfleet "This version seems do be working", as in version 2.1.0.24 ?
DELL-Chris M (old account)
#IWork4Dell
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Posted July 18th, 2025 13:19
Thanks. It seems to be working now :-)
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Posted July 18th, 2025 13:21
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Posted July 2nd, 2025 14:41
Dell GHN (Get Help Now) chat technical support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag with them.
What specific Dell monitor model? Have you now uninstalled 2.1.0.20 and reinstall 2.0.3.9.(edited)
DELL-Chris M (old account)
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Posted July 2nd, 2025 15:39
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Posted July 2nd, 2025 15:47
* Added U4924DW to thread title
* For my notes, open the U4924DW Menu--> Others
* What Firmware version is installed? The latest on the Drivers & Downloads page is M2B105
DELL-Chris M (old account)
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Posted July 2nd, 2025 17:50
Firmware installed: M2B105
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Posted July 3rd, 2025 01:00
I also experienced this issue. I uninstalled 2.1.0.20 and reinstalled 2.0.3.9. which resolved the issue. I would like to note that this is the second time this year that I have updated DDPM and encountered issues. Updating is starting to feel like a roll of the dice.
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DELL-Chris M
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Posted July 16th, 2025 12:32
DDPM 2.1.0.24 is currently only available via updating from within the DDPM app. So update DDPM and retest.
DELL-Chris M (old account)
#IWork4Dell