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September 5th, 2019 12:00
UP2715K, display issues
Hello,
I have some issues with the UP2715K:
1- the UP2715K keeps going to sleep when PC is turning on and the only way to wake it up is to unplug the power cable and plug it back in.
2- a horrible pink gradient on all perimeter of the display.
3- the weirdest issue I have is the bubbles between the glass screen and IPS panel! (the photo attached). I've noticed them about 7-8 month ago and now they've started to increase in the size. sounds like a disease.
Thank you for your help,
Alex
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switchtoDELL
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August 6th, 2020 06:00
@curiousart I have the exact same issue! The purchased 2 year warranty expired on March 26, 2018. Bubbles look the same too and the pink hue has just started to set in. Have had all the issues you've mentioned. I wonder how did you manage to get around the problem, please do tell.
curiousart
2 Posts
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August 6th, 2020 07:00
Dell support told me that my display is not under a warranty anymore. The best solution that they could offer is to buy a new display. Can't tell you how I was mad. Anyway, I'm still using this monitor (it is still my main display), all three bubbles turned into a one big and the pink hue looks like it stopped to spray from the edges.
For the past 14 years, I had four Dell monitors and all of them had the problem. If I will buy another Dell display I definitely will buy an additional warranty for it.
I heard that Dell used the same panels as Apple did for their iMacs, so maybe a local repair service that licensed could to repair iMacs could fix this problem I think.
S de Saulles
2 Posts
0
December 30th, 2022 11:00
Thankfully I don't have the bubbles you show, but a weird pink border all the way around the screen.
Very disappointing. I have an Apple Cinema display 20" that is three times older than this Dell and still shows perfect colour. A bit dimmer than originally, as backlight panels do fade, but other than that, still just fine.
This DELL is the only DELL monitor I've ever bought from them. But first and last, I think. Still nice and crisp but it is now useless for anything that needs anything even close to colour accuracy.
Spreadsheets and similar only now.