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DafelubidTimipoju

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DafelubidTimipoju

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August 11th, 2024 07:09

How to turn off one time password email to login

How to turn off one time password email to login

  • DELL-Chris M

    Community Manager

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    Posted September 4th, 2024 17:16

    I do not see a way to change this.


    DELL-Chris M (old account)

    #IWork4Dell

  • lmtx

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    Posted September 10th, 2024 08:29

    Please update this so you can use your own MFA authenticator, it's very annoying to get an E-Mail for every login.

  • Cordon

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    Posted September 11th, 2024 21:12

    Please give the option to disable this “feature”

    I had to receive an email with a otp just now to leave this comment

  • Chino de Oro

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    Posted September 13th, 2024 02:35

    When you enter the verification code for the first time, tick the box not to send code for this device.  That should allow you to sign in the next time without email verification.

  • lmacri

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    Posted October 2nd, 2024 12:48

    When you enter the verification code for the first time, tick the box not to send code for this device.  That should allow you to sign in the next time without email verification.

    Enabling the "Don't ask for codes on this device" checkbox shown below doesn't work as expected for me.

    I use Firefox as my default browser and I clear my browsing history (including cookies and site data) each time I close my browser, so I created in exception for https://www.dell.com/ in my Firefox browser at Settings | Privacy & Security | Cookies & Site Data | Delete Cookies and Site Data When Firefox is Closed | Manage Exceptions.  The next time I tried to log in to the Dell Community I enabled the "Don't ask for codes on this device" checkbox again and that stopped the 2FA code requests for about a week, but the requests for a 2FA code reappeared yesterday.

    I don't know if it's relevant, but I updated to FF v131.0.0 yesterday (01-Oct-2024) just before the 2FA code requests reappeared.  I checked my Firefox settings today and confirmed my exception for https://www.dell.com/ is still there.

    EDIT:

    I forgot to mention that I disabled my uBlock Origin for Firefox v1.59.0 and Malwarebytes Browser Guard for Firefox v2.6.27 browser extensions and there was no change in behaviour (i.e., I still saw requests for a 2FA code).

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    Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4894 * Firefox v131.0.0 * Microsoft Defender v4.18.24080.9-1.1.24080.9 * Malwarebytes Premium v5.1.11.133-1.0.5048 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0

    (edited)

  • j.Canellas

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    Posted November 7th, 2024 14:54

    This is terrible!!!!
    Some times take 15, 20 minutes to receive the e-mail.

  • Capt Obvious

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    Posted December 17th, 2024 18:58

    I know what 2FA is, I don't want it, and I resent having it forced on me.  How do I turn it off?

  • lmacri

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    Posted December 17th, 2024 22:08

    I know what 2FA is, I don't want it, and I resent having it forced on me.  How do I turn it off?

    Hi Capt Obvious:

    What is your default browser, and before enabling the "Don't Ask For Codes On This Device" checkbox shown in the first image in my 02-Oct-2024 post <above> did you try the workaround I described in that same post and create an exception for your browser's cookie cleaning so you don't accidentally clear any browser cookies associated with www.dell.com?

    Once you prevent cookies for www.dell.com from being deleted by your browser you must also be very careful to ensure that you don't have any third-party programs that could also remove that Dell cookie when it cleans your browsing history (e.g., by a "performance optimizer" or "system tune-up" scan by your antivirus, by a disk cleaner utility like CCleaner, HDCleaner, etc.).
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    Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5247 * Firefox v133.0.3 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.4.157-1.0.5116 * Macrium Reflect Free v8.0.7783* Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

    (edited)