I live in Japan and can't buy it from Dell Japan. I tried Dell USA but they don't accept billings outside the USA. It's really frustrating and annoying.
I am not interested in buying a motherboard that has been pulled by some amateur from "a working machine" and sold on e-bay, etc.
The motherboard is listed by Dell as part CPX-4Y8V0, manufacturer number 4Y8V0, for the OptiPlex 3060 SFF. Dell USA may not accept a Japanese billing address, so please contact Dell Japan Sales or Parts Support and ask whether they can order or cross-ship this exact part.
Dell Japan Sales can be reached at 0120 770 365, 0120-912-039, Monday–Friday, 9:00–18:30 Japan time. Provide the part number, your OptiPlex Service Tag, and the fact that you need an official Dell replacement rather than a used pull. If Sales cannot supply it, ask whether an authorized Dell service partner can order it.
Before purchasing, confirm that the replacement is for the OptiPlex 3060 Small Form Factor, not the Mini Tower or Micro version. Also ask whether the board will arrive with the required Dell asset/service-tag programming and whether a technician must install or configure it.
I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊
Many thanks for your time and help, and the excellent instructions.
Unfortunately, like one month ago, Dell's AI firewall prevented me from speaking with any staff. And the motherboard isn't shown on the Dell Japan Shop website.
Sharan G
2 Intern
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98 Posts
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309 Points
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Posted September 2nd, 2026 10:35
@Phill11
The motherboard is listed by Dell as part CPX-4Y8V0, manufacturer number 4Y8V0, for the OptiPlex 3060 SFF. Dell USA may not accept a Japanese billing address, so please contact Dell Japan Sales or Parts Support and ask whether they can order or cross-ship this exact part.
Dell Japan Sales can be reached at 0120 770 365, 0120-912-039, Monday–Friday, 9:00–18:30 Japan time. Provide the part number, your OptiPlex Service Tag, and the fact that you need an official Dell replacement rather than a used pull. If Sales cannot supply it, ask whether an authorized Dell service partner can order it.
You can also contact Dell Japan through its official contact page or the Dell Japan Parts and Support portal.
Before purchasing, confirm that the replacement is for the OptiPlex 3060 Small Form Factor, not the Mini Tower or Micro version. Also ask whether the board will arrive with the required Dell asset/service-tag programming and whether a technician must install or configure it.
I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊
(edited)