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14498
March 24th, 2004 13:00
Embedded Server Management Error at Boot
I've built a PE2650 (8678G41) running Win 2000 SP3. At boot I'm getting a embedded server management error. The boot continues without any problem up the message "select F1 to continue or F2 acess set-up", at this point the boot-up stops until a selection is made. Usually after a timed delay the boot completes. I need the boot to continue without intervention.
After start-up I found a another problem, ESM related I think, with Dell Openmanage. When I start Openmanage and access the main system section it's empty. No information about the system at all.
How can I test, check or verify the version of ESM on my system.
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2.5K Posts
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March 24th, 2004 13:00
Hi,
I would recommend upgrading to the latest version of the System BIOS, ESM Firmware and ERA firmware. This will probably resolve both problems.
System BIOS, English, PowerEdge 2650, A17
FileName: PE2650-BIOSA17.exe [640 KB]
Release Date: 11/24/2003
http://support.dell.com/filelib/format.aspx?releaseid=R68051
ESM Firmware, PowerEdge 2650, A02
Filename: fwsBPa02.exe [112 KB]
http://support.dell.com/filelib/format.aspx?ReleaseID=R53488
Dell Remote Access Controller - ERA and DRACIII/XT, Firmware, v.3.10, A00
FileName: d_a1215v31_bm.exe [2 MB]
Release Date: 2-23-2004
http://support.dell.com/filelib/format.aspx?releaseid=R72650
Dell OpenManage Server Administrator and Remote Install (Agent), 2000, 2003, v.1.7, A01
FileName: om37_win_managed_system_A01.exe [176 MB]
Release Date: 3/15/2004
http://support.dell.com/filelib/format.aspx?releaseid=R74587
Server Administrator Documentation:
<ADMIN NOTE: Broken link has been removed from this post by Dell>
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finstababy
3 Posts
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March 24th, 2004 13:00
My system BIOS is at A17. I tried upgrading to A02 for ESM and receievd a "HAPI" error.
DRAC II is not installed should I install it
DELL-Mark A
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2.5K Posts
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March 24th, 2004 14:00
Hi,
The ERA is included in every PowerEdge 2650. the ERA firmware is required for the Dell OpenManage products to work properly.
The HAPI error may be indicative of a hardware problem. If there is no added hardware, the only other thing I can think of which would cause this anomaly is the NVRAM is corrupted. We need to clear the NVRAM via the jumper on the motherboard, then enter the System BIOS and reset to the default settings.
Check the section on System Board Jumpers in the Service Manual:
Once this is complete, enter the System BIOS. Light the 3 keyboard LED's (Caps lock, Num lock and Scroll Lock). Hold the ALT key down and press the E key. The system should beep once. Then hold the ALT key down and press the F key.
Ensure the Scsi controller is still set to Raid. Turn off any unused peripherals such as the USB and serial ports. Then reboot the system.