Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

34745

July 30th, 2014 12:00

MAS022 in "device manager"

Hi after a Firmware and bios upgrade (via lifecycle controller) on an R720, I am noticing a new device in my Device Manager:

 

MAS022 in "device manager" listed under storage.

 

How can I make this go away and why does it show up?

 

 

261 Posts

July 30th, 2014 16:00

Hello,

The MAS022 device is the iDRAC7 virtual USB drive.  It is OK to leave it as is.  If it is causing problems, you may perform a soft reboot of the iDRAC7 via the racadm racreset command to try to remove it.

Please let us know that works for you. 

261 Posts

August 8th, 2014 10:00

Hi, did that resolve your issue or answer your question? Please let us know if you need further clarification. 

46 Posts

August 8th, 2014 11:00

yes it did....

thank you so much

261 Posts

August 11th, 2014 08:00

Great! Glad we were able to help.  Let us know if you have other issues that we can help with. 

Cheers!

No Events found!

Top