Driver Health Manager not allowing me to access the Lifecycle Controller
I got an Avigilon NVR that suddenly stopped working due to a failure in 3 HDDs out of the 10 that it has. According to Avigilon, the NVR is still under warranty and they need, among other things, a TSR report exported from the failing unit.
The problem is that, due to the failure, Windows is no longer available so I need to work through the BIOS but when I try to get into the Lifecycle Controller by pressing F10 or into the IDRAC configuration by pressing F2 the BIOS won't respond as expected and it'll take me into the Driver Health Manager where is asking me to perform configurations. If I try to exit that, it shows a black image with the message "One or more boot drivers require configuration changes. Press any key to load the driver health manager for configurations" and then, I'm back into the Driver Health Manager.
Is there a way I can get the TSR report from the lifecycle Controller or get into the IDRAC configuration menu?
Thank you very much in advance.