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November 19th, 2023 00:34

perccli /cALL/eALL/sALL show all J show all command output clarifications

Dear Dell,

Please clarify the meaning of these values in perccli /cALL/eALL/sALL show all J output:

1. How to interpret "Other Error Count"? Is it a critical indicator?

2. How to interpret "Media Error Count"? Is it a critical indicator?

An example of output:

Drive /c0/e32/s4 - Detailed Information :

=======================================

Drive /c0/e32/s4 State :

======================

Shield Counter = 0

Media Error Count = 0

Other Error Count = 473

Drive Temperature = 43c <109.40F>

Predictive Failure Count = 0

S.M.A.R.T alert flagged by drive = No

SMART values of the disk are good, but these errors create a confusion. There is no documentation available regarding interpretation of these errors. Thank you.

Please help us to sort it out.

Thank you.

Moderator

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3.6K Posts

November 20th, 2023 00:11

Hello,
as you might well aware, the part mentioned is not from Dell, so there's no guarantee it will work for sure. Has to be done by trial and error should you want to use that.
Respectfully,

Hello, thanks for choosing Dell.

1. How to interpret "Other Error Count"? Is it a critical indicator?
2. How to interpret "Media Error Count"? Is it a critical indicator?

Actually, it's okay we don't need to pay attention to these. If it actually hits the threshold, PERC will automatically send out a message for you to know.

Respectfully,

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