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January 10th, 2025 15:12

PowerEdge R515 can't see SAS disks after switch H700 to H200

Hello,

I am working on a Dell PowerEdge R515 where the provided PERC H700 has been switched with an H200.

When the H700 is installed, the utility correctly sees the enclosure disks (2x SAS) and the frontal disks (2x SATA and 10xSAS). There are no virtual disks nor foreign configurations.

When switching to the H200, the configuration utility only shows the 2 enclosure disks and the frontal SATA disks. The 10 SAS frontal disks are not shown. I tried to remove the SATA disks and the result is the same (in this case only the enclosure disks are shown).

Any suggestion on how could I use all the disks in the machine front? Using the H700 is not possible as it does not allow for JBOD/passthrough and the machine should be used for tests with ZFS. The same swap has been done on another machine without issues.

Thanks in advance

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3.7K Posts

January 16th, 2025 13:24

Hello

this is the firmware of the PERC adapter version (not integrated)

Dell PERC H200 Adapter, v.07.03.06.00, A09 | Driver Details | Dell US

Thanks

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4K Posts

January 10th, 2025 20:32

Hello,

 

We don't typically support field changes of backplane/controller configuration because there are no kits for this.

 

Do you have the PERC H200 in Riser 2, slot:2

 

Are you able to check the Part number for H200 and the cables you have done the swap on another system?

 

Is the other system an R515?

 

 

 

These are the part numbers I see for the R515 H200 and cables.

 

H200 adapter:

 

Part Number

Part Description

Def Component

Functional Description

 

CONTROLLER CARD

 

 

3J8FW

PWA,CTL,SAS,PERC-H200,INTG

Controller Card

SAS Controller Card, PERC-H200, Integrated

H215J

PWA,CTL,SAS,PERC-H200,INTG

Controller Card

Foxconn Controller Card, SAS, PERC-H200, Integrated

 

I think you may not have the right cables:

 

H200 cables:

 

Part Number

Part Description

Def Component

Functional Description

 

CABLES AND CORDS

 

 

K666T

ASSY,CBL,SAS7,S4,12HD,1,R510

Cable, SAS, ASSY

Cable Assembly -- Riser 1 to Backplane 1 for H200

NJXNN

ASSY,CBL,SAS7,S4,12HD,2,R510

Cable, SAS, ASSY

Cable Assembly -- Riser 1 to Backplane 2 for H200

 

 

H700 cables:

 

Part Number

Part Description

Def Component

Functional Description

 

CABLES AND CORDS

 

 

P744P

ASSY,CBL,PERC7,S4,8HD,2,R510

Cable, PERC, ASSY

Cable Assembly - H700 Riser 1 To backplane 2 (for Mack 8)

Y673P

ASSY,CBL,PERC7,S4,8HD,1,R510

Cable, PERC, ASSY

Cable Assembly - H700 Riser 1 To backplane 1 (for Mack 8)

 

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January 15th, 2025 10:51

@DELL-Charles R​ Hi, both systems are R515 with an H200A in the riser slot.

I took the cables from this server and put them in the one that is working, it keeps going, so it's not the cable. Same for the disks.

The only difference I found between the two setups is that the working card has FW Revision 7.15.08.00-IR, while the other one is reporting 7.15.04.00-IR, where can I find the update? Searching support only returns older versions, such as "Dell PERC H200 Integrated, v.07.03.06.00, A10"

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3.7K Posts

January 15th, 2025 14:23

Hello,

the link you provide it is the right one

MPT Firmware Rev:          7.15.08.00-IR

Package Version:              7.03.06.00

 

can you install it and check?

Thanks

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36 Posts

January 15th, 2025 15:33

@DELL-Marco B​ The card is an H200A  (it goes in the "normal" PCI slot), while the download is for an H200I, can I install it anyway? Or do I need the link of the equivalent for the H200A? Is it Dell PERC H200 Adapter, v.07.03.06.00, A09?

(edited)

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4K Posts

January 15th, 2025 16:02

Hello,

 

What is the DP/N number on the H200 that you have?

 

The "I" stands for Integrated. You can see from the above posted H200 adapters : PWA,CTL,SAS,PERC-H200,INTG

Those are the only H200 for the R515.

 

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January 15th, 2025 16:10

@DELL-Charles R

> What is the DP/N number on the H200 that you have?

Should it be printed on the cards or is in the management?

> Those are the only H200 for the R515

Maybe the cards have been taken from other servers, I haven't been told  😅

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4K Posts

January 15th, 2025 17:01

There should be a sicker on the H200 with a DP/N number.

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36 Posts

January 16th, 2025 09:42

@DELL-Charles R​ Thanks, they're both 047MCV, serial numbers begin with CN-047MCV-13740

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36 Posts

January 16th, 2025 14:28

@DELL-Marco B​ thank you, I'll try to update and let you know ASAP

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36 Posts

January 17th, 2025 08:05

@DELL-Marco B​ Updated the firmware with a FreeDOS USB and now it works, I don't know why it didn't work before... Thank you very much

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