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January 10th, 2025 15:12
PowerEdge R515 can't see SAS disks after switch H700 to H200
Hello,
I am working on a Dell PowerEdge R515 where the provided PERC H700 has been switched with an H200.
When the H700 is installed, the utility correctly sees the enclosure disks (2x SAS) and the frontal disks (2x SATA and 10xSAS). There are no virtual disks nor foreign configurations.
When switching to the H200, the configuration utility only shows the 2 enclosure disks and the frontal SATA disks. The 10 SAS frontal disks are not shown. I tried to remove the SATA disks and the result is the same (in this case only the enclosure disks are shown).
Any suggestion on how could I use all the disks in the machine front? Using the H700 is not possible as it does not allow for JBOD/passthrough and the machine should be used for tests with ZFS. The same swap has been done on another machine without issues.
Thanks in advance
DELL-Marco B
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January 16th, 2025 13:24
Hello
this is the firmware of the PERC adapter version (not integrated)
Dell PERC H200 Adapter, v.07.03.06.00, A09 | Driver Details | Dell US
Thanks
DELL-Charles R
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January 10th, 2025 20:32
Hello,
We don't typically support field changes of backplane/controller configuration because there are no kits for this.
Do you have the PERC H200 in Riser 2, slot:2
Are you able to check the Part number for H200 and the cables you have done the swap on another system?
Is the other system an R515?
These are the part numbers I see for the R515 H200 and cables.
H200 adapter:
Part Number
Part Description
Def Component
Functional Description
CONTROLLER CARD
3J8FW
PWA,CTL,SAS,PERC-H200,INTG
Controller Card
SAS Controller Card, PERC-H200, Integrated
H215J
PWA,CTL,SAS,PERC-H200,INTG
Controller Card
Foxconn Controller Card, SAS, PERC-H200, Integrated
I think you may not have the right cables:
H200 cables:
Part Number
Part Description
Def Component
Functional Description
CABLES AND CORDS
K666T
ASSY,CBL,SAS7,S4,12HD,1,R510
Cable, SAS, ASSY
Cable Assembly -- Riser 1 to Backplane 1 for H200
NJXNN
ASSY,CBL,SAS7,S4,12HD,2,R510
Cable, SAS, ASSY
Cable Assembly -- Riser 1 to Backplane 2 for H200
H700 cables:
Part Number
Part Description
Def Component
Functional Description
CABLES AND CORDS
P744P
ASSY,CBL,PERC7,S4,8HD,2,R510
Cable, PERC, ASSY
Cable Assembly - H700 Riser 1 To backplane 2 (for Mack 8)
Y673P
ASSY,CBL,PERC7,S4,8HD,1,R510
Cable, PERC, ASSY
Cable Assembly - H700 Riser 1 To backplane 1 (for Mack 8)
wndf
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January 15th, 2025 10:51
@DELL-Charles R Hi, both systems are R515 with an H200A in the riser slot.
I took the cables from this server and put them in the one that is working, it keeps going, so it's not the cable. Same for the disks.
The only difference I found between the two setups is that the working card has FW Revision 7.15.08.00-IR, while the other one is reporting 7.15.04.00-IR, where can I find the update? Searching support only returns older versions, such as "Dell PERC H200 Integrated, v.07.03.06.00, A10"
DELL-Marco B
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January 15th, 2025 14:23
Hello,
the link you provide it is the right one
MPT Firmware Rev: 7.15.08.00-IR
Package Version: 7.03.06.00
can you install it and check?
Thanks
wndf
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January 15th, 2025 15:33
@DELL-Marco B The card is an H200A (it goes in the "normal" PCI slot), while the download is for an H200I, can I install it anyway? Or do I need the link of the equivalent for the H200A? Is it Dell PERC H200 Adapter, v.07.03.06.00, A09?
(edited)
DELL-Charles R
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January 15th, 2025 16:02
Hello,
What is the DP/N number on the H200 that you have?
The "I" stands for Integrated. You can see from the above posted H200 adapters : PWA,CTL,SAS,PERC-H200,INTG
Those are the only H200 for the R515.
wndf
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January 15th, 2025 16:10
@DELL-Charles R
> What is the DP/N number on the H200 that you have?
Should it be printed on the cards or is in the management?
> Those are the only H200 for the R515
Maybe the cards have been taken from other servers, I haven't been told 😅
DELL-Charles R
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January 15th, 2025 17:01
There should be a sicker on the H200 with a DP/N number.
wndf
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January 16th, 2025 09:42
@DELL-Charles R Thanks, they're both 047MCV, serial numbers begin with CN-047MCV-13740
wndf
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January 16th, 2025 14:28
@DELL-Marco B thank you, I'll try to update and let you know ASAP
wndf
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January 17th, 2025 08:05
@DELL-Marco B Updated the firmware with a FreeDOS USB and now it works, I don't know why it didn't work before... Thank you very much