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May 3rd, 2025 17:14
PowerEdge T420 - After power outage-cant access a Raid 5 disk - Volumerepaire was not succesful
PowerEdge T420, PERC H310 Adapter (PCIe Slot 6) Raid controller, windows 2019 There was a power outage and when it restarted, when I try to access a Raid5 disk (composed of 3 hard drives), I get
In spite of the fact that in OpenManage, no issues are recognized
In OpenManage I execute "Blink" on all 3 hard drives and they blink. How can I repair the volume? Thanks
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DELL-Erman O
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May 5th, 2025 07:58
Hi,
Sorry to hear that. The PERC you having doesn't have battery-backed cache, so filesystem corruption after a power outage isn't surprising. Please take a look Logs or alerts tab. Is there any informational ones? You can do consistency check like inthis article But I think your disks and Virtual Disk morelikely okay. But on OS side you may need to check somethings. For example you can check CheckDisk on the Windows And a backup link for CHKDSK
Hope that helps!
eliassal
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May 5th, 2025 08:36
Dear Erman, I have already done consistency check yesterday, which succeeded, then rebooted but it did not help.
I tried Checkdisk as follows
chkdsk /F /R E:
I got the following response
The type of the file system is REFS.
The ReFS file system does not need to be checked.
and from explorer I get
DELL-Erman O
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May 5th, 2025 09:53
Thank you for your feedback. I think you need to do something on the OS side. I mean I have limited access to OS regarding issues but I would do try reassign a Drive letter if it possible on Disk Management. And try to that
Repair-Volume -DriveLetter E -OfflineScanAndFix
eliassal
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May 5th, 2025 12:59
I tried but it is failing as follows
PS C:\Users\salam> Repair-Volume -DriveLetter E -OfflineScanAndFix
Repair-Volume : The repair failed
Activity ID: {7ef90f91-8898-4032-b0e4-df023c521631}
At line:1 char:1
+ Repair-Volume -DriveLetter E -OfflineScanAndFix
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (StorageWMI:ROOT/Microsoft/...age/MSFT_Volume) [Repair-Volume], CimExcepti
on
+ FullyQualifiedErrorId : StorageWMI 43007,Repair-Volume
(edited)
DELL-Erman O
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May 5th, 2025 13:56
sorry to hear that then unfortunately I'm stucked at this point. I think If the volume is badly corrupted,
Repair-Volume
might not be able to fix it. That error usually means the damage is beyond what Windows can handle on its own you’ll likely need to use third-party recovery tools or take a more manual approach to get the data back.eliassal
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May 5th, 2025 15:17
@DELL-Erman O OK, can you please suggest a tool please as this is the 1st time I see this issue.
eliassal
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May 5th, 2025 15:23
@DELL-Erman O Also, I would like to mention that I have backups for all data on the raid 5 volume, if I do reconfigure or rebuild, might this help? Does this operation delete the data? and should I do it in OpenManage or at boot?
DELL-Charles R
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May 5th, 2025 15:54
Hello,
I am limited too, as Erman, on the OS repair tools. Maybe a Microsoft forum could help.
Since you have a backup then you may be able to do the following:
You could delete the array
Swap the drives around to other slots : [2 to 3], [ 3 to 4], [4 to 2]
Recreate the RAID5 and do Full Initialization
Restore data from backup.
You can do that at the controller BIOS level or with OpenManager Server Administrator if you have that installed.
eliassal
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May 13th, 2025 11:03
Thanks for all, I ended by deleting the array, recreating it and restoring the data.
DELL-Erman O
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May 13th, 2025 11:26
Thanks for your feedback. I hope everything goes well.