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May 3rd, 2025 17:14

PowerEdge T420 - After power outage-cant access a Raid 5 disk - Volumerepaire was not succesful

PowerEdge T420, PERC H310 Adapter (PCIe Slot 6) Raid controller, windows 2019 There was a power outage and when it restarted, when I try to access a Raid5 disk (composed of 3 hard drives), I get

In spite of the fact that in OpenManage, no issues are recognized

In OpenManage I execute "Blink" on all 3 hard drives and they blink. How can I repair the volume? Thanks

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May 5th, 2025 07:58

Hi,

Sorry to hear that. The PERC you having doesn't have battery-backed cache, so filesystem corruption after a power outage isn't surprising. Please take a look Logs or alerts tab. Is there any informational ones? You can do consistency check like inthis article  But I think your disks and Virtual Disk morelikely okay. But on OS side you may need to check somethings. For example you can check CheckDisk on the Windows And a backup link for CHKDSK

 

Hope that helps!

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May 5th, 2025 08:36

Dear Erman, I have already done consistency check yesterday, which succeeded, then rebooted but it did not help. 

I tried Checkdisk as follows 

chkdsk /F /R E:

I got the following response

The type of the file system is REFS.
The ReFS file system does not need to be checked.

and from explorer I get

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May 5th, 2025 09:53

Thank you for your feedback. I think you need to do something on the OS side. I mean I have limited access to OS regarding issues but I would do try reassign a Drive letter if it possible on Disk Management. And try to that

  • Open PowerShell as Administrator.
  • Try: Repair-Volume -DriveLetter E -OfflineScanAndFix

 

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May 5th, 2025 12:59

I tried but it is failing as follows

PS C:\Users\salam> Repair-Volume -DriveLetter E -OfflineScanAndFix
Repair-Volume : The repair failed
Activity ID: {7ef90f91-8898-4032-b0e4-df023c521631}
At line:1 char:1
+ Repair-Volume -DriveLetter E -OfflineScanAndFix
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (StorageWMI:ROOT/Microsoft/...age/MSFT_Volume) [Repair-Volume], CimExcepti
   on
    + FullyQualifiedErrorId : StorageWMI 43007,Repair-Volume

(edited)

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2.8K Posts

May 5th, 2025 13:56

sorry to hear that then unfortunately I'm stucked at this point. I think If the volume is badly corrupted, Repair-Volume might not be able to fix it. That error usually means the damage is beyond what Windows can handle on its own you’ll likely need to use third-party recovery tools or take a more manual approach to get the data back.

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May 5th, 2025 15:17

@DELL-Erman O​ OK, can you please suggest a tool please as this is the 1st time I see this issue.

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May 5th, 2025 15:23

@DELL-Erman O​ Also, I would like to mention that I have backups for all data on the raid 5 volume, if I do reconfigure or rebuild, might this help? Does this operation delete the data? and should I do it in OpenManage or at boot?

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May 5th, 2025 15:54

Hello,

 

I am limited too, as Erman, on the OS repair tools. Maybe a Microsoft forum could help.

 

Since you have a backup then you may be able to do the following:

You could delete the array

Swap the drives around to other slots :   [2 to 3],   [ 3 to 4],   [4 to 2]

Recreate the RAID5 and do Full Initialization

Restore data from backup.

 

You can do that at the controller BIOS level or with OpenManager Server Administrator if you have that installed.

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May 13th, 2025 11:03

Thanks for all, I ended by deleting the array, recreating it and restoring the data.

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May 13th, 2025 11:26

Thanks for your feedback. I hope everything goes well.

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