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How to detime ScaleIO serial number
Hi,
Does anyone know how to obtain the Serial Number for a ScaleIO system (Gateway, MDM etc)? I need the identifier used by ESRS and listed in SYR e.g.
| Serial Number | Product | TLA Part Number | Install Status |
| YK8HYYWYRP6D4R | ScaleIO | 900-001-002 | Install - T&M |
It's basically a 14 character alphanumeric string and I can't seem to retrieve this via SCLI or the REST API. I can see a 'system id' (e.g. 0d1a32c3438fbcf3) but this isn't what I require.
Any help is appreciated.
David312_b5736f
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December 1st, 2017 06:00
Hello,
The ScaleIO GUI can also show the SW ID of your cluster, this is needed for ESRS. To find this, do the following:
Open the ScaleIO GUI, click the drop down arrow towards the upper right (next to the username). Select System Settings and then select the License tab.
Do note, that this should be the same System ID that you are querying via CLI.
The System ID you listed above looks like a un-licensed ID. Will you double check your cluster to see if your cluster is licensed?
Hopefully this helps.
Anonymous
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December 1st, 2017 07:00
Hi, it does help - definitely!
I'm doing some testing with an unlicensed installation and did wonder if that might be the problem. Are you suggesting that the System ID \ Serial number are one and the same but the character length and format will vary depending on whether the system is licensed or not?
I don't suppose you could provide me a screen shot of the system ID \ Serial on a licensed system could you? Unfortunately, I don't have a licensed system to work with. This is what I can see:
Anonymous
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December 1st, 2017 07:00
Amazing, thank you David - this has saved me a lot of time and a few grey hairs! Have a lovely weekend
David312_b5736f
24 Posts
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December 1st, 2017 07:00
One of the requirements for ESRS, is that the cluster has a license. Once the system is licensed the SW ID / System ID will change and will look something like this:
If you notice this number is 14 characters long.
David312_b5736f
24 Posts
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December 1st, 2017 07:00
Excellent glad to hear it, have a great weekend!