1 Rookie
•
1 Message
0
33
April 21st, 2025 19:09
Dell MD3260 - Recovery Mode "This controller is locked down due to detected corruption in the primary database."
Hello,
it is possible to fix this issue?
Info from console:
-=<###>=-
Instantiating /ram as rawFs, device = 0x1
Formatting /ram for DOSFS
Instantiating /ram as rawFs, device = 0x1
Formatting...Retrieved old volume params with %38 confidence:
Volume Parameters: FAT type: FAT32, sectors per cluster 0
0 FAT copies, 0 clusters, 0 sectors per FAT
Sectors reserved 0, hidden 0, FAT sectors 0
Root dir entries 0, sysId (null) , serial number f10000
Label:" " ...
Disk with 1024 sectors of 512 bytes will be formatted with:
Volume Parameters: FAT type: FAT12, sectors per cluster 1
2 FAT copies, 1010 clusters, 3 sectors per FAT
Sectors reserved 1, hidden 0, FAT sectors 6
Root dir entries 112, sysId VXDOS12 , serial number f10000
Label:" " ...
RTC Error: Real-time clock device is not working
OK.
Adding 14607 symbols for standalone.
.
.
.
Reset, Power-Up Diagnostics - Loop 1 of 1
3600 Processor DRAM
01 Data lines Passed
02 Address lines Passed
3300 NVSRAM
01 Data lines Passed
4410 Ethernet 82574 1
01 Register read Passed
02 Register address lines Passed
6D40 Bobcat
02 Flash Test Passed
3700 PLB SRAM
01 Data lines Passed
02 Address lines Passed
6D50 LSISAS2008 IOC 1
01 Register Read Test Passed
02 Register Address Lines Test Passed
03 Register Data Lines Test Passed
3900 Real-Time Clock
01 RT Clock Tick Passed
Diagnostic Manager exited normally.
04/17/25-18:49:38 (tNetCfgInit): NOTE: eth0: LinkUp event
04/17/25-18:49:38 (tNetCfgInit): NOTE: Network Ready
Current date: 04/17/25 time: 18:49:58
04/17/25-18:52:08 (tRAID): SOD: Initialization Phase Complete
==============================================
Title: Disk Array Controller
Copyright 2008-2017 NetApp, Inc. All Rights Reserved.
Name: RC
Version: 08.20.24.60
Date: 04/13/2017
Time: 18:15:18 CDT
Models: 2660
Manager: devmgr.v1120api13.Manager
==============================================
04/17/25-18:52:07 (tRAID): NOTE: SYMbol available
04/17/25-18:52:07 (tRAID): WARN: *********************************************************
04/17/25-18:52:07 (tRAID): WARN: *********************************************************
04/17/25-18:52:07 (tRAID): WARN: ** **
04/17/25-18:52:07 (tRAID): WARN: ** WARNING!!!!!! **
04/17/25-18:52:07 (tRAID): WARN: ** **
04/17/25-18:52:07 (tRAID): WARN: ** This controller is locked down due to detected **
04/17/25-18:52:07 (tRAID): WARN: ** corruption in the primary database. **
04/17/25-18:52:07 (tRAID): WARN: ** In order to prevent any configuration loss, the **
04/17/25-18:52:07 (tRAID): WARN: ** backed up database must be restored. **
04/17/25-18:52:07 (tRAID): WARN: ** **
04/17/25-18:52:07 (tRAID): WARN: ** **
04/17/25-18:52:07 (tRAID): WARN: *********************************************************
04/17/25-18:52:07 (tRAID): WARN: *********************************************************
04/17/25-18:52:08 (tRAID): SOD: sodComplete Notification Complete
04/17/25-18:52:08 (tRAID): sodMain CtlrLockdown sequence finished, elapsed time = 130 seconds
04/17/25-18:52:08 (tRAID): sodMain complete
04/17/25-18:52:08 (tRAID): WARN: SOD lockdown sequence complete - suspending...
Best regards,
Jacob
DELL-Joey C
Moderator
Moderator
•
3.8K Posts
0
April 22nd, 2025 02:54
Hi,
You can try clearing lockdown by following the instructions mentioned in the past post here: https://www.dell.com/community/en/conversations/powervault/powervault-md3800f-in-lockdown/647f8da9f4ccf8a8dee48a99
If it doesn't work, you will need to open a technical case to engineering L3. There are a few sets of command to try revive the controller. If it doesn't work, you will need to replace the controller.