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May 10th, 2024 10:34

Dell Precision 5810 - Confirm factory fitted motherboard from support site?

Have been offered large number of Dell Precision 5810 work stations.

Seller unwilling to confirm open machines, and confirm M/B versions, but will send pic of service tag numbers.

Is it possible to verify motherboard version installed at factory build, from support website, given service tag?

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May 10th, 2024 12:32

Hello,

no, it's not possible. You get a series of info but not the actual mb. I mean, we as customers don't get that info when we check the machine details ( the order details ) using the service tag. Maybe dell has it saved, but that's a different thing.

The seller doesn't want to open the machines, but what about checking by turning some of them on ? If they have the os installed, just run System Information , the mb version is mentioned there

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