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54045
July 28th, 2021 12:00
Install MaxxAudio Pro without Windows Store
I'm having the same issue of a lot of people using Dell, my laptop is unable to use the microphone plugged on 3.5mm port, only headphones are recognized. Searching at the forum I found the usual solution is to use MaxxAudio Pro, the problem is, this software is not installed on this machine and the "installer" provided by Dell is kinda link to the Windows Store, and the company where I work has blocked the access to windows store (it has a custom page of it instead).
So, there is a way to install MaxxAudio Pro without Windows Store? There's a way to download directly the installer from Dell repositories?
(Obs: Even it is a corporate laptop I can elevate the session to adm)
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Mary G
6 Operator
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20.1K Posts
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July 28th, 2021 12:00
Laptops cannot use other manufacturers drivers. You must use Dell customized version of all drivers--even those from other manufacturers-- since all the hardware is part of the Dell board.
See if your model (which you should have mentioned) is compatible and listed on this download page-
Waves MaxxAudio Pro Application | Driver Details | Dell US
There might be another reason the mic is not working. Tell us what model laptop you have and someone might be able to help.
EANC
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July 29th, 2021 06:00
Yes, I forgot to put this info, it's a Precision 5550.
Even it is not in this list you sent, it is in this : https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=m96ff&oscode=wt64a&productcode=precision-15-5550-laptop
But the problem is "It guides you to the Windows Store to download the Waves MaxxAudio Pro Application for Dell". And I cannot use windows store.
Thanks