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GBPFAN

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9 years ago

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GBPFAN

1 Message

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1854

August 2nd, 2017 07:00

Dell E525W menu display blank

Laser printer menu is blank.  Printer works but unable to make any changes or input from front panel.  Menu is blank.  Have tried powering down and also unplugging unit from outlet.

  • Dell-SreejithR

    6 Operator

    3399 Posts

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    Posted August 2nd, 2017 19:00


    Thank you for your message.



    Do you see any light on the display panel, is the display backlight on & is it blank or is there no light on the display panel at all?



    Since this is not a repairable part, you will need to get this replaced if the printer is under warranty.

  • red2000gt

    1 Message

    1160

    0

    Posted December 11th, 2018 14:00

    I have the same issue with my Dell E525W blank display, display backlight works, but nothing displayed. I can scan, but there is also an issue with the printer continuing to jam.