thank you very much , have followed all instructions , sadly same error message , do i need a new printer do you think ? Have removed all as suggested and re installed them.. sadly not for me ..
If needed you can call the Dell Spare Parts Department at 1-877-717-3355 to order a printer heard kit. Information and part number below.
P/N XM15V KIT,PTR,INK,PRINTHEAD,SRS22 Printer and Projector Accessory Kit, Printer PRINTHEAD KIT, SRS22 (Kit contains a print-head plus a set of Hi-Yield ink cartridges). DO NOT ORDER WITH A NEW PRINTER
DELL-Jesse L
Moderator
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17.9K Posts
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November 15th, 2017 04:00
kiltylyn,
Click the links below for resolving the error.
Troubleshooting Printhead Problems on the Dell AIO V313, V313w, V515w, V715w, P513w and P713W Printers
Troubleshooting the Dell P513w All-in-One Inkjet Printer
kiltylyn
45 Posts
0
November 15th, 2017 06:00
thank you very much , have followed all instructions , sadly same error message , do i need a new printer do you think ? Have removed all as suggested and re installed them.. sadly not for me ..
DELL-Jesse L
Moderator
•
17.9K Posts
0
November 15th, 2017 07:00
kiltylyn,
Click below for information to clean your printerhead.
Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
If needed you can call the Dell Spare Parts Department at 1-877-717-3355 to order a printer heard kit. Information and part number below.
P/N XM15V KIT,PTR,INK,PRINTHEAD,SRS22 Printer and Projector Accessory Kit, Printer PRINTHEAD KIT, SRS22 (Kit contains a print-head plus a set of Hi-Yield ink cartridges). DO NOT ORDER WITH A NEW PRINTER