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September 3rd, 2024 19:42

Need OS install dvd

I purchased a PowerEdge server that had the warranty expire almost a year ago. I need to reinstall the Server 2016 that came with it. I don't have the reinstallation DVD's. I tried calling, they said send an email. I emailed support. Dell support, in response, said I should ask here, or I can pay a 1 time fee of $1000.00 for the location. ( go figure) All I need is the link for where to get the OS I purchased. They don't seem to exist in any support link, even using the service tag or code as an identifier.  

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37 Points

September 4th, 2024 07:59

Hello, thanks for choosing Dell and welcome to our community.
I'm confused why the local support directed you to this platform when they had your service tag. Did you purchase OEM? Then you should be able to see the license on your server frame. https://dell.to/3XfoNmg  And when you first called them up, they should have been able to tell you whether you purchaed OEM or not since they had your service tag.
Respectfully

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2 Points

September 4th, 2024 13:40

@DELL-Young E​ 

Thanks. I'll take a look as soon as can get back into the customer site.

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September 6th, 2024 15:57

@DELL-Young E​ 

I have the Dell COA.

Now what?

Thanks,

-tom

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25.5K Points

September 6th, 2024 17:15

Hello,

 

How to Download the Windows Server Media ISO file

You can download WS2016 trial version and activate with an OEM Serial Key

https://dell.to/3XeS4O6

 

For Windows Server 2016:

https://dell.to/4ghVKqQ

 

Be sure to scratch off the hidden part of the COA to see the whole number.

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