Hi, I tried to search "End of Service Life date" for a poweredge servers but not show anything. I hope anyone can help me please.

DELL PowerEdge R820 <Private data removed from public view. DELL-Admin>
DELL PowerEdge R820 <Private data removed from public view. DELL-Admin>
DELL PowerEdge NX3230 <Private data removed from public view. DELL-Admin>
DELL PowerEdge NX3230 <Private data removed from public view. DELL-Admin>
DELL PowerEdge NX3230 <Private data removed from public view. DELL-Admin>
DELL PowerEdge NX3230 <Private data removed from public view. DELL-Admin>
DELL PowerEdge R720 <Private data removed from public view. DELL-Admin>
DELL PowerEdge R720 <Private data removed from public view. DELL-Admin>

Hello,

 

It is still as Joey mentioned:

There isn't any documented information for End of Life and End of Support Life on PowerEdge servers. Usually they have about 5-7 years of support life, depending on the availability of hardware. Alternatively you can check each of the server's support capability in the support site: https://dell.to/3P6FEVF. Enter the service tag of the server, go to the service event tab, uncheck the toggle button on "Only show active events" and you will be able to view the End of Service Life date. That is the only available information available for view.

 

@RicSS I would kindly let you know that Information such as the Service Tag, Express Service Code, or Serial Number is considered sensitive and personal. Therefore, we request you to kindly remove your post containing pictures, screenshots, or other media that may reveal one of these information.

Hello, 

Kindly share the Dell VRTX Blade Chassis & M620 Servers EOL & EOS dates.

@DELL-Charles R​ Is the 5-7 year lifcyle support documented anywher but in this thread?  We have customers ask us all the time how long support lasts but we don't have written configumation of the true lifecycle of a Dell server past the end-of-sale date.  Thanks

Hello,

 

As posted - There isn't any documented information for End of Life and End of Support Life on PowerEdge servers. Usually they have about 5-7 years of support life, depending on the availability of hardware. - is still the same.

 

It is based off of the warranty.

 

Dell Limited Hardware Warranty

90-day, 1-year, 2-year, 3-year, 4-year, 5-year (the 7 year is special consideration if it is eligible or not)

https://www.dell.com/en-us/lp/legal/art-limited-hardware-warranties

 

If you are out warranty Dell has a Post Standard Support contract you can ask about.

https://i.dell.com/sites/csdocuments/Legal_Docs/en/us/post-standard-support-en.pdf

 

I hope that helps.

 

 

Hi,

May I know the End of Life (EOL) & End of Support Life (EOSL) dates for the Dell PowerEdge R720 server?

When I checked the service tag on Dell's website, it showed the following:

Support Services: ProSupport

- Ended on July 4, 2022

Hi, yeah, Dell usually supports the servers for about 5–7 years, depending on hardware availability. The PowerEdge R720 has officially hit both its End of Life (EOL) and End of Support Life (EOSL). If your service tag shows ProSupport ending on July 4, 2022, that was probably part of an extended or custom support contract. Dell’s standard EOSL for the R720 was actually back in 2018.

 

Hope that helps!

Team,

When is the EOSL for PowerEdge R740 model.

Thanks