yes, I kept getting a login screen, which confused me.

I think my PowerLink account isn't tied to my site, or something, i've emailed licensing@emc.com to try and resolve it.

I think i jumped the gun on this post.

FYI
after several emails here's EMC's offical answer for my situation.

"I'm sorry but that paper is not correct in those instructions in the case of Recover Point software. Please call the technical experts at the numbers below and request to speak directly with the Recover Point software technician.



Thank you.



U.S. 1-800-782-4362 (800-SVC-4EMC),

Canada 1-800-543-4782,

Other World Areas ++1-508-497-7901"

Hello,

Greeting for the day.

Do you have the license problem now? If yes, revert back to me and i will help you out. Thank you.

Cheers!!!

Suresh Thirumalaisamy

Technical Support Engineer

Worldwide Technical Support - Virtualization Technologies Support Group

Office Hours: Tue-Sat, 21:00 to 04:00 hrs EST

Phone            : (US Tollfree)1-800-782-4362 || Extn 25083

Email               : Suresh_Thirumalaisamy@emc.com